Security Mobile Operations Manager

Atlas; Christchurch; On-site; NZD 91,000 - 143,000; Full time

Job summary

Atlas Security is seeking a Security Mobile Operations Manager to oversee mobile patrols across the assigned area, ensuring high service standards and a strong focus on client satisfaction. You will lead mobile officers, manage incidents, and coordinate with control room and operations teams.

The role runs Monday to Friday, 07:00–17:00, with a mix of hands-on leadership and strategic oversight. We require an experienced security professional with a solid operational background, excellent

Qualifications

• Experience in mobile security operations or supervisory/management roles.
• Strong knowledge of incident management and compliance.
• Excellent communication with clients and colleagues.
• Valid SIA licence and UK driving licence.
• Right to work in the UK.

Responsibilities

• Managing and supporting mobile security officers to ensure service excellence.
• Overseeing daily mobile operations, including patrols, alarms, and incident response.
• Acting as the escalation point for operational and client issues.
• Ensuring compliance with company procedures, SIA standards, and contractual obligations.
• Liaising with internal teams to ensure effective communication and coordination.
• Supporting investigations, reporting, and continuous improvement initiatives.
• Completing weekly Vacant Property Inspections.
• Day time patrol work.
• Managing a small fleet of patrol vehicles.
• Deputising for the Control Room Manager during holiday periods.

Skills

Security operations

SIA licence

UK driving licence

People management

Incident response

Job description

• About The Role

• As Security Mobile Operations Manager, you will play a key role in ensuring the effective delivery of mobile security services across your assigned area. You will be responsible for overseeing mobile officers, maintaining high service standards, and acting as a central point of contact for operational issues, escalations, and client support.

  Working closely with the wider operations and control room teams, you will ensure mobile patrols are deployed effectively, incidents are managed professionally, and contractual requirements are consistently met. This role requires a proactive, organised individual who can balance operational oversight with hands‑on problem solving in a fast‑paced environment.

  This is a Monday to Friday role (with the hours being 07:00 - 17:00), offering a mix of operational oversight, coordination, and leadership responsibility.

  Key responsibilities include:

  • Managing and supporting mobile security officers to ensure service excellence

  • Overseeing daily mobile operations, including patrols, alarms, and incident response

  • Acting as the escalation point for operational and client issues

  • Ensuring compliance with company procedures, SIA standards, and contractual obligations

  • Liaising with internal teams to ensure effective communication and coordination

  • Supporting investigations, reporting, and continuous improvement initiatives

  • Completing weekly Vacanct Property Inspections

  • Day time patrol work

  • Managing a small fleet of patrol vehicles

  • Deputising for the Control Room Manager during holiday periods

• About You

• You are an experienced security professional with a strong operational background and the confidence to lead from the front. You are calm under pressure, organised in your approach, and comfortable making decisions that support both service delivery and team performance.

  You will ideally have:

  • Previous experience in a mobile security, operations, or supervisory/management role

  • Strong knowledge of security operations, incident management, and compliance requirements

  • Excellent communication skills, with the ability to deal professionally with clients and colleagues

  • A proactive, solution-focused mindset with strong attention to detail

  • Confidence managing people, priorities, and operational challenges

  • A valid SIA licence

  • A full UK driving licence

  • We welcome applications from all suitably qualified candidates; however, please be aware that we are unable to sponsor work visas. All applicants must have an existing legal right to work in the UK.

  Above all, you take pride in delivering a reliable, professional service and supporting your team to perform at their best.

• About The Company

• Atlas Security is a is part of the Atlas Group and was launched in 2021. As one of the fastest growing security companies in the UK we are looking for the industry’s best talent to join us on this exciting journey.

  We live by our purpose and values and expect everybody that works for us to share those – Our purpose is to create happiness – we show kindness and compassion and make sure everyone goes home safe and healthy.

  We are Family – no matter our background, we care about one another.

  Sharing Makes us Stronger – which is why we share everything – our ideas, our expertise, our news and most of all, our time.

  Own Your Space – take responsibility and don’t be afraid to make decisions.

  Be Honest, Always – have the courage to do the right thing, even when no-one is watching.

  Treat Clients like Best Friends – we take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy.

  Start with Wow – and do not settle for anything less.

  Don’t Just Talk, Do! We are a business that thrives on doing. The more we do, the more we succeed.

  Atlas is a family of people drawn together by a passion for creating happiness in ourselves and others. The business is 100% employee owned, putting our culture and future success firmly in the hands of our amazing people. If this sounds like the kind of place you’d like to work then we would love to hear from you!

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