School Receptionist/Administrator

Aotearoa New Zealand Association of Social Workers; Albert-Eden; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Friendly staff community

Meaningful role in wellbeing

Term-time flexibility

Job summary

Balmoral School is seeking a warm, organized receptionist to be the first point of contact for students, families and visitors. You will balance a busy front desk with essential administrative duties to keep daily school operations running smoothly.

Experience in a school or similar environment is preferred. Proficiency with Edge SMS and a current First Aid certificate are advantageous, with training provided if needed. Term-time flexibility is available to support school holidays.

Qualifications

• Demonstrated administrative or reception experience in a busy setting.
• Excellent interpersonal communication with students, families and staff.
• Strong organisation to manage high-volume front-desk tasks calmly.
• Willingness to complete First Aid training if not already qualified.
• Ability to learn and use the Edge SMS system for attendance and enrolments.

Responsibilities

• Greet visitors, answer calls, and manage emails with warmth and efficiency.
• Maintain accurate daily attendance records and follow up on unexplained absences.
• Provide basic first aid to students when needed.
• Process new student enrolments and exits in Edge per Ministry guidelines.
• Assist staff with admin tasks and distribute notices to families.
• Keep the reception area tidy and manage mail and supplies.

Skills

Admin experience

Reception experience

Interpersonal skills

Organisational skills

First Aid

Edge SMS familiarity

Tools

Edge SMS

Job description

This role is the heartbeat of our school community. You will be the first point of contact for our young students, parents, whānau, and visitors. You will balance a bustling front counter with essential administrative tasks, ensuring our daily school operations run seamlessly.

Key responsibilities

• Greet visitors, answer phone calls, and manage general email enquiries with a warm and helpful approach
• Maintain accurate daily student attendance records using the Edge SMS system, tracking lateness and proactively following up on unexplained absences
• Provide a comforting presence and basic first aid to primary and intermediate students who are unwell or injured
• Process new student enrolments and student exits within the Edge system, ensuring all data complies with Ministry of Education guidelines
• Assist teaching staff with administrative requests and help distribute school-wide notices, newsletters, and reminders to parents
• Manage school mail, monitor office supplies, and keep the reception area tidy and welcoming

About you

• Prior administrative or reception experience, ideally within a primary or intermediate school setting
• Confident experience using School Student Management System is highly desirable, but full training will be provided to the right candidate
• Exceptional interpersonal skills with the ability to communicate warmly and clearly with young children, parents, and external agencies
• Superb organisational skills to manage a high-volume workspace while keeping a calm, friendly demeanour
• A current First Aid Certificate or the willingness to complete training immediately
• Clean police vetting is mandatory to meet the requirements of the Children's Act 2014

What we offer

• A friendly, inclusive, and collaborative staff community
• A rewarding role where you directly impact the wellbeing of our school community
• Term-time flexibility options to align with school holidays

About us

At Balmoral School we cater to students from Year 0 through Year 8, fostering a vibrant, supportive, and active learning environment.