SAP SuccessFactors ECP Technical Consultant

XPT Software; New Zealand; On-site; AUD 140,000 - 200,000; Full time

Job summary

XPT Software is seeking an experienced Senior SAP SuccessFactors Employee Central Payroll (ECP) Technical Consultant to support New Zealand payroll operations and other geographies as needed. The role focuses on payroll stability, compliance, production operations, and SAP SuccessFactors platform health in a complex enterprise environment.

The successful candidate will bring deep NZ payroll knowledge, hands-on ECP configuration and troubleshooting, and the ability to collaborate with global

Qualifications

• Strong SAP SuccessFactors ECP technical proficiency with hands-on configuration and operations.
• Deep knowledge of New Zealand payroll operations, compliance, and processing practices.
• Experience in complex payroll environments prioritising accuracy, timeliness, and security.
• Experience with ECP transports, data integrity, and production change support.
• Proficient ABAP skills for investigating and resolving payroll or integration issues.
• Familiarity with ITIL, DevOps, SAFe or Agile practices for incident, change and release management.
• Strong communication, collaboration and time-management skills.

Responsibilities

• Act as SME for SAP SuccessFactors ECP with NZ payroll focus.
• Maintain and support SAP SuccessFactors production and standby environments.
• Support payroll processing activities including issue resolution and configuration changes.
• Work with global teams to support multiple geographies while upholding NZ requirements.
• Provide on-call or out-of-hours support during payroll finalisation and runs.

Skills

SAP ECP

NZ payroll

ABAP

ITIL

DevOps

SAFe

Global payroll

Payroll configuration

Education

SAP SuccessFactors certification

CPT or CPP

ITIL/SAFe certification

Tools

ABAP debugging tools

Job description

SAP SuccessFactors ECP Technical Consultant

Role overview: We are seeking an experienced Senior SAP SuccessFactors Employee Central Payroll (ECP) Technical Consultant to support New Zealand payroll operations, while also being capable of supporting other geographies as required. This is a critical hands-on role supporting payroll stability, compliance, production operations, and SAP SuccessFactors platform health across a complex enterprise environment.

Ideal candidate profile: The ideal candidate will be a strong SAP SuccessFactors ECP specialist with deep New Zealand payroll knowledge, practical production support experience, and the ability to work confidently across payroll, technology, vendors, and global support teams. They must be comfortable operating in a regulated environment where payroll accuracy, system availability, data integrity, and compliance obligations are critical.

Purpose of the role

The primary purpose of this role is to support the Payroll Team and SAP SuccessFactors, with a specific focus on New Zealand payroll and the ability to provide support across other geographies where required.

Key responsibilities

• Act as the subject matter expert for SAP SuccessFactors Employee Central Payroll (ECP), with a strong focus on New Zealand payroll.
• Maintain and support SAP SuccessFactors production and standby environments, ensuring systems remain stable, accurate, secure, and available.
• Support payroll processing activities, including issue resolution, configuration changes, data integrity, transports, and production support.
• Work as part of a global team supporting payroll operations across multiple geographies, while maintaining strong local accountability for New Zealand payroll requirements.
• Provide on-call or out-of-hours support during critical payroll finalisation and payroll run periods when required.

Mandatory knowledge, skills and experience

• Strong technical proficiency in SAP SuccessFactors Employee Central Payroll (ECP), including hands-on configuration, support, troubleshooting, and operational management.
• Deep understanding of New Zealand payroll operations, payroll compliance requirements, and payroll processing practices.
• Experience supporting complex payroll environments where accuracy, timeliness, security, and regulatory compliance are critical.
• Experience with payroll configuration, system configuration, data integrity management, ECP transports, and production change support.
• Strong ABAP skills, including the ability to investigate, debug, and resolve payroll or integration-related issues.
• Solid understanding of ITIL, DevOps, SAFe or Agile ways of working, including incident, problem, change, release, and operational support disciplines.
• Effective communication, collaboration, time management, adaptability, and attention to detail.

Desirable knowledge, skills and experience

• Experience across broader SAP SuccessFactors modules beyond Employee Central Payroll.
• Experience with solution implementation, upgrades, releases, testing, and adherence to industry best practice.
• Understanding of enterprise technology standards, operating frameworks, controls, and governance expectations.
• Understanding of HR business processes and how payroll integrates with broader HR data and employee lifecycle activity.
• Experience working in a regulated, business-critical, or financial services environment.

Qualifications

• SAP SuccessFactors or SAP Payroll certification is preferred.
• Certified Payroll Technician (CPT) or Certified Payroll Practitioner (CPP) is advantageous.
• ITIL, DevOps, or Scaled Agile certification is advantageous.