Salesforce Digital Analyst

FRAMECAD Limited; Auckland; Hybrid; NZD 90,000 - 140,000; Full time

Job summary

FRAMECAD Limited is seeking a Salesforce Digital Analyst to join the head-office team in Auckland, New Zealand. The role focuses on leveraging Salesforce across multiple companies to drive customer-centric improvements and automation opportunities, with exposure to Sales Cloud, Experience Cloud, Revenue Cloud, Service Cloud and Commerce Cloud being advantageous.

The successful candidate will be client-facing, process-driven and able to manage competing priorities in a dynamic environment.

Qualifications

• 4–5 years of experience in a similar role.
• Strong troubleshooting and problem-solving skills with the ability to prioritise tasks.
• Exposure to Salesforce across multiple companies.
• Experience delivering Salesforce enhancements across Sales Cloud and Experience Cloud; exposure to Revenue Cloud, Service Cloud and Commerce Cloud is advantageous.
• Experience in IT/IS disciplines.

Skills

Troubleshooting

Problem-solving

Team player

Prioritization

Adaptability

Salesforce

Sales Cloud

Experience Cloud

Revenue Cloud

Service Cloud

Commerce Cloud

Tools

Salesforce

Job description

Fueled by the significant growth of our FRAMECAD business we are scaling up our team and are looking for a Salesforce Digital Analyst. This role will be based in our Head Office in Auckland, New Zealand.

About Us

FRAMECAD is a New Zealand success story. We have taken our homegrown, innovative technology solutions to a global market and have plans to grow even deeper penetration of more markets. We are a market leader supplying our innovative solutions to a global market. Our technology is enabling more technically complex projects to be built on more challenging sites, more efficiently and cost effectively.

A core component of this ambition is our ability to understand our customers and identify opportunities for automation or other ways of improving customer experience or adding value to the business.

What we are looking for

This position requires a strong customer-centric strategic approach, identifying problems along with identifying and implementing opportunities for improving processes within the company. Excellent customer understanding and ongoing forward thinking is necessary for this role, being future focused and solutions driven while being able to maintain a fast-paced day-to-day environment. Being self-driven, adaptable, and able to manage multiple priorities is a key to success.

Skills and Experience:

• 4-5 of experience in a similar role
• You will have a passion for troubleshooting and problem-solving, and the ability to prioritize and follow tasks through to completion. Flexibility and adaptability to meet changing demands quickly are key, so ideally this role would suit someone who is energetic, motivated and a great team player.
• Exposure to Salesforce across multiple companies.
• Experience and exposure to other IT/IS disciplines.
• Proven experience working as a Salesforce Functional Consultant, Business Analyst or Salesforce Administrator in a business-facing delivery role.
• Experience delivering Salesforce enhancements across Sales Cloud and Experience Cloud, including working with stakeholders from discovery through implementation. Exposure to Revenue Cloud, Service Cloud and Commerce Cloud would be advantageous.

Nice to have:

Experience in an International Business and working with multiple stakeholders would be an advantage.

What we offer

As well as the opportunity to work with our amazing team, we offer a very competitive base salary, KiwiSaver Scheme, a long-service benefit scheme, and all of the support you will need to be successful to support you in this role.

Website

https://www.framecad.com/

Perry Steel Framing & Anthem Homes

https://www.youtube.com/watch?v=n6ehqDGLNcw&t=141s

Customer Testimonial - Frame Up Now

https://blog.framecad.com/blog/frame-up-now-say-steel-will-replace-wood-in-the-next-15-years