Sales Support 2IC Manager - The Warehouse, Tauranga Crossing (Part-time)

The Warehouse Group; Tauranga; Remote; NZD 30,000 - 36,000; Part time

Benefits offered by this job

Team Card discounts across brands

Birthday Leave

Here for Good Leave

Career Progression

Job summary

The Warehouse Group is seeking a Sales Support 2IC/Checkout team member at Tauranga Crossing.

This part-time role will support the Sales Support Manager in leading the team responsible for front‑of‑house customer processes and assist with back‑of‑house operations, audits and daily administration.

Qualifications

• Retail experience in a large-scale, big-box environment is required.
• Strong leadership skills and the ability to develop the team.
• Excellent written and verbal communication abilities.
• Passion for enhancing customer and employee experiences.

Responsibilities

• Assist Sales Support Manager in leading and developing the team responsible for front-of-house customer processes.
• Support back-of-house operations, ensuring audit requirements are met and daily admin tasks are completed promptly.
• Contribute to delivering a positive customer experience in a dynamic retail environment.

Skills

Retail leadership

Customer service

Communication

Job description

Sales Support 2IC Manager - The Warehouse, Tauranga Crossing (Part-time)

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Job Description

Te kaupapa o te tūranga - The purpose of the role.

Hours of Work:

• Friday 11:00am - 8:30pm
• Saturday 9:00am - 5:30pm

We are currently seeking a self-motivated and enthusiastic individual to join our team as a Sales Support 2IC/Checkout team member. In this role, you will assist the Sales Support Manager in leading and developing our team, which is responsible for managing all customer-critical processes at the ‘front of house’.

Your responsibilities will also extend to supporting back-of-house operations, ensuring that internal audit requirements are met and daily administrative tasks are completed in a timely manner.

The ideal candidate for this role will have a strong focus on customer service and a passion for retail. Your contribution will be instrumental in providing a positive customer experience.

If you’re ready to take on a challenging and rewarding role in a dynamic retail environment, we’d love to hear from you!

This position could be linked with various checkout shifts.

Qualifications

We are seeking an individual who has demonstrated retail experience in a large-scale, big-box environment. The ideal candidate should possess strong leadership skills and have excellent written and verbal communication abilities. Above all, we value a passion for enhancing both customer and employee experiences.

Additional Information

• Team Card: Access to discounts across our brands.
• Birthday Leave: Tocelebrate your special day, you're entitled to a day of paid leave each year!
• Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
• Career Progression: an excellent steeping stone into other internal opportunities.

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