Sales Coordinator

New Zealand Couriers; Auckland; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Career development opportunities

Team with strong values

Job summary

New Zealand Couriers in Auckland is seeking a highly organised Sales Coordinator to support our sales function with accurate data, documentation, and coordinated processes. This permanent role drives customer growth and revenue performance.

You will prepare pricing, proposals, reporting, and onboarding documentation, while maintaining CRM data integrity and delivering timely performance packs in a fast-paced environment. NZ working rights required; permanent full-time role.

Qualifications

• Experience in sales support, coordination, or commercial administration.
• Strong attention to detail and accuracy.
• Proficient with Excel, PowerPoint, and CRM/reporting systems.
• Excellent communication and stakeholder coordination.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Prepare pricing templates, rate cards, proposals, and customer documentation.
• Support tenders, commercial submissions, and customer onboarding processes.
• Produce weekly and monthly sales reports, dashboards, and KPI tracking.
• Analyse sales and customer data to identify trends, risks, and opportunities.
• Maintain CRM data integrity, reporting accuracy, and system updates.
• Coordinate customer escalations and support resolution tracking with internal teams.
• Assist with customer reviews, presentations, and performance reporting packs.
• Improve and standardise sales processes, templates, and reporting tools.

Skills

Excel

PowerPoint

CRM systems

Attention to detail

Communication

Organised

Analytical

Proactive

Tools

CRM software

Reporting tools

Job description

New Zealand Couriers – Auckland, North Island

At New Zealand Couriers, we keep New Zealand businesses moving. As one of the country's leading courier and logistics providers, we're proud of our strong customer relationships, nationwide network, and commitment to operational excellence. Our people are at the heart of what we do, and we're focused on building a safe, efficient, and high-performing operation that supports our customers and contractors every day.

We are seeking a highly organised and detail-focused Sales Coordinator to join our sales team.

The role

This role provides critical operational, reporting, and administrative support to our sales function, ensuring our sales teams are equipped with accurate data, professional documentation, and seamless coordination to drive customer growth and revenue performance.

You will play a key role in supporting the Regional Sales Manager and Telesales team by preparing pricing, proposals, reporting, and customer documentation, while also maintaining data integrity and supporting customer onboarding and performance tracking. This is a fast-paced, high-impact support role where accuracy, structure, and responsiveness are essential.

This is a permanent full time position working 40 hours a week

What you'll be doing

• Prepare pricing templates, rate cards, proposals, and customer documentation
• Support tenders, commercial submissions, and customer onboarding processes
• Produce weekly and monthly sales reports, dashboards, and KPI tracking
• Analyse sales and customer data to identify trends, risks, and opportunities
• Maintain CRM data integrity, reporting accuracy, and system updates
• Coordinate customer escalations and support resolution tracking with internal teams
• Assist with customer reviews, presentations, and performance reporting packs
• Improve and standardise sales processes, templates, and reporting tools

What we're looking for

• Experience in sales support, coordination, or commercial administration
• Strong attention to detail with high levels of accuracy
• Confident using Excel, PowerPoint, and CRM/reporting systems
• Strong communication and stakeholder coordination skills
• Highly organised with the ability to manage multiple priorities and deadlines
• Analytical mindset with ability to interpret data and identify insights
• Proactive, solutions-focused, and comfortable working in a fast-paced environment

What can we offer?

• A hardworking team dedicated to shared goals
• Career development opportunities across the Freightways group of companies
• Be a part of a team, whose values attract people who are hardworking, have integrity, a strong customer focus, and are passionate about success.

The successful candidate will be required to provide proof of NZ working rights and undergo pre-employment screening, including a criminal history check and drug test.