Sales Operations & Data Coordinator

IMS Group; Auckland; On-site; NZD 52,000 - 78,000; Full time

Benefits offered by this job

Career development opportunities

Team environment

Be part of Freightways group

Job summary

New Zealand Couriers is seeking a highly organised Sales Coordinator to join our sales team. The role provides operational, reporting, and administrative support to drive customer growth and revenue performance.

You will support the Regional Sales Manager and Telesales by preparing pricing, proposals, reporting, and onboarding, while maintaining data integrity across CRM systems in a fast-paced environment. This is a permanent full-time position.

Qualifications

• Experience in sales support, coordination, or commercial administration.
• Strong attention to detail with high levels of accuracy.
• Confident using Excel, PowerPoint, and CRM/reporting systems.
• Strong communication and stakeholder coordination skills.
• Highly organised with the ability to manage multiple priorities and deadlines.
• Analytical mindset with ability to interpret data and identify insights.
• Proactive, solutions-focused, and comfortable working in a fast-paced environment.

Responsibilities

• Prepare pricing templates, rate cards, proposals, and customer documentation.
• Support tenders, commercial submissions, and customer onboarding processes.
• Produce weekly and monthly sales reports, dashboards, and KPI tracking.
• Analyse sales and customer data to identify trends, risks, and opportunities.
• Maintain CRM data integrity, reporting accuracy, and system updates.
• Coordinate customer escalations and support resolution tracking with internal teams.
• Assist with customer reviews, presentations, and performance reporting packs.
• Improve and standardise sales processes, templates, and reporting tools.

Skills

Sales support

Attention to detail

Excel

PowerPoint

CRM systems

Reporting

Stakeholder coordination

Communication

Multi-priority management

Tools

Excel

PowerPoint

CRM/reporting systems

Job description

New Zealand Couriers is seeking a highly organised Sales Coordinator to join our sales team. The role provides operational, reporting, and administrative support to drive customer growth and revenue performance.

You will support the Regional Sales Manager and Telesales by preparing pricing, proposals, reporting, and onboarding, while maintaining data integrity across CRM systems in a fast-paced environment. This is a permanent full-time position.