Room Attendant

Ibis; Wellington; On-site; NZD 29,000 - 34,000; Part time

Benefits offered by this job

Staff accommodation

Food & beverage discounts worldwide

Accor learning & development programs

Supportive and inclusive team culture

Uniform provided

Employee assistance programme

Global hotel discounts

Job summary

Ibis Wellington is seeking an energetic Housekeeping Room Attendant to join our dedicated Housekeeping Team on a rotating roster. This Part Time role requires availability to work Saturdays and Sundays.

In this role you will work within guest rooms, keeping them clean, tidy and immaculately presented at all times. You will take pride in delivering a memorable guest experience with attention to privacy and safety.

Qualifications

• Previous housekeeping or cleaning experience, preferably within a hotel.
• Eye for detail and uncompromising cleanliness standards.
• Friendly, customer-focused attitude with drive for guest satisfaction.
• Ability to interact positively and efficiently with colleagues and guests.
• Flexibility to work a 7-day roster, including weekends/public holidays.

Responsibilities

• Clean all assigned guest rooms to standard.
• Add personalised experience for the guest.
• Respect guest privacy and belongings while delivering exceptional service.
• Clean guest rooms, storage areas and corridors as allocated.
• Replenish supplies and advertising materials in bedrooms and bathrooms.
• Report lost property following procedures.
• Carry out programmed cleaning duties as allocated.
• Ensure guest laundry is handled per hotel policy.
• Use and maintain equipment, report defects.
• Maintain department equipment to a high standard.
• Assist with stocktaking of equipment.
• Protect keys and guest room security per procedures.
• Understand safe use/storage of cleaning agents.

Skills

Eye for detail

Customer focused

Positive interactions

Roster flexibility

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.

Job Description

We are seeking an energetic and passionate Housekeeping Room Attendant to join our dedicated Housekeeping Team at Ibis Wellington, on a Part Time basis working on rotating roster - availability to work on Saturdays and Sundays is a must!

In this role you will work within guest rooms, ensuring each room is kept clean, tidy and immaculately presented at all times. We are seeking people who go that extra mile to provide a memorable guest experience.

• Clean all assigned guest rooms to standard
• Take initiative to add a personalised experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Clean guest rooms, storage areas and corridors as allocated.
• Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
• Report any lost property following correct.
• Carry out programmed / regular cleaning duties as allocated.
• Ensure guest laundry is handled in line with Hotel policy.
• Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
• Ensure all department equipment is maintained to a high standard.
• Assist with regular equipment stocktaking.
• Ensure the security of keys and guest rooms at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
• Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers instructions.
• Any other reasonable request as required by your Supervisor or Hotel Management.

Qualifications

• Previous housekeeping or cleaning experience, preferably within the hotel industry or similar
• Have an eye for detail and an uncompromising approach to standards of cleanliness
• A friendly, customer-focused attitude with the drive to provide total customer satisfaction
• Initiative to ensure that interactions with colleagues and customers are positive and efficient
• The ability and flexibility to work across a 7 day roster – Including weekends and public holidays
• You will have NZ residency or be holding a permanent NZ work visa. (immigration visa support or sponsorship is not available with this role)

Additional Information

• Opportunities for career growth and development across New Zealand and internationally
• Access to Accor's industry-leading learning and development programs
• Staff accommodation and food & beverage discounts worldwide through the Heartist programme
• Supportive and inclusive team culture
• Uniform provided
• Employee assistance programme
• Access to fantastic global hotel discounts across Accor's extensive network

At Accor, we are committed to creating an inclusive environment where everyone feels welcome, valued and respected. We encourage applications from people of all backgrounds and experiences.