Ride Consultant

Specialized Bicycles; Auckland; On-site; NZD 42,000 - 52,000; Full time

Job summary

Specialized Bicycles in Mount Eden Auckland is seeking a Ride Consultant to deliver outstanding service and drive rider satisfaction. You will build relationships, showcase products, and apply basic bike maintenance to get riders back out riding.

This full-time role runs Tuesday to Saturday and requires a passion for cycling, excellent communication, and a track record of outstanding sales results. You will work with a team to keep riders happy and coming back for more.

Qualifications

• 2–3 years of proven, high-performance retail or sales experience.
• Passion for cycling and the Specialized brand.
• Excellent communication with the ability to effectively interact with riders and team members.
• Basic bike maintenance knowledge to help out our riders on the fly.
• Track record of outstanding sales results and a relentless drive to exceed targets.

Responsibilities

• Deliver exceptional service and rider satisfaction by connecting with riders and understanding their needs.
• Drive sales by recommending products and creating memorable experiences.
• Maintain visually appealing product displays and keep the store organized.
• Collaborate with teammates to create a welcoming, inclusive space for riders and staff.

Skills

Retail sales

Customer service

Communication

Bike maintenance basics

Job description

Specialized Bicycles – Mount Eden, North Island

Full time

Want to work directly for one of the biggest bike brands in the World- then join our team at Specialized- Auckland

We are looking for a passionate Ride Consultant to join our team. The Ride Consultant is the star on the front line working directly with our riders to deliver exceptional service and rider satisfaction.This role is all about relationships, as well as sales of course….

To be successful you will have a knack for building strong and lasting relationships and a drive to get our product out and in front of more riders. You will have basic maintenance abilities to help people out on the fly and get Riders back out riding.

This role will be part of our fulltime crew workingTuesday - Saturday

Why You'll Love This Job:

Deliver WOW Moments:Connect deeply with riders, listen to their needs, and offer tailored advice that exceeds expectations.

Drive Impactful Sales:Take pride in inspiring confident purchases while creating memorable experiences.

Be the Ultimate Team Player:Work collaboratively to create a welcoming, inclusive space for both teammates and riders.

Keep It Fresh:Ensure the store is visually enticing with organized, standout product displays.

Stay Ahead of the Game:Continuously expand your product knowledge through specialized training resources.

Be Rock Solid:Dependable, punctual, and always ready to roll with the team

WHAT YOU WILL NEED

Passion for cycling and the Specialized brand

2–3 years of proven, high-performance retail or sales experience—we’re looking for the best of the best.

A track record ofoutstanding sales resultsand a relentless drive to exceed targets

Basic bike maintenance knowledge to help out our riders on the fly

Excellent communication with the ability to effectively interact with riders and team members