Retail Team Lead – Accessories | Hamilton | Weekends Off

Tourism Holdings Pty; Hamilton; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay and benefits

Grow across NZ and thl global business

Iconic New Zealand tourism company

Job summary

Tourism Holdings Pty's RV Super Centre in Hamilton is seeking an energetic Team Leader to manage a small retail crew, deliver outstanding customer service, and drive store performance.

You'll lead a team of up to 3, coach and develop staff, manage stock, merchandising and daily store operations, and work to achieve sales targets while maintaining budgets. Join New Zealand's premier tourism company and grow with thl.

Qualifications

• One to two years' store-management experience.
• Confident, positive people leadership with the ability to drive budgets and KPIs.
• Strong communication, interpersonal, and numeracy skills.
• Experience in RV, marine, outdoor retail, or chain-store sales is advantageous.

Responsibilities

• Direct a team of up to 3 people.
• Lead, coach, train, and develop the retail crew.
• Deliver exceptional customer service and build lasting relationships.
• Meet and exceed daily sales targets while managing wage budgets and staff schedules.
• Manage merchandising, pricing, replenishment, stock monitoring, and stocktakes.
• Oversee enquiries, payments, end-of-day processes, and online-order dispatch when required.
• Build strong relationships across RV Super Centre and the wider thl business.
• Support trade shows and expos as needed.

Skills

Store management

Leadership

Customer service

Excel

Shopify

Tools

Shopify

Job description

Tourism Holdings Pty's RV Super Centre in Hamilton is seeking an energetic Team Leader to manage a small retail crew, deliver outstanding customer service, and drive store performance.

You'll lead a team of up to 3, coach and develop staff, manage stock, merchandising and daily store operations, and work to achieve sales targets while maintaining budgets. Join New Zealand's premier tourism company and grow with thl.