Retail Store Manager | NEW Store | Wanaka NZ

Petstock Group; Wānaka; On-site; NZD 85,000 - 110,000; Full time

Job summary

Petstock Wanaka is opening a brand-new store and seeks an inspiring Store Manager to lead the journey from day one. You will build a high-performing team, shape culture, and deliver exceptional customer experiences in a bustling Wanaka environment.

You will lead operations from launch, recruit and onboard staff, ensure health and safety standards, and drive sales while fostering strong community connections. This is a chance to create a standout pet-care destination.

Qualifications

• Previous retail leadership experience is required.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership to develop, motivate and inspire teams.
• Ability to build a positive, customer-focused store culture.
• Excellent organisational skills and ability to manage priorities.
• Experience driving safe Work Health & Safety practices.

Responsibilities

• Lead, coach, and inspire the store team to deliver exceptional customer service.
• Recruit, onboard, and develop team members for long-term success.
• Drive sales performance and achieve business objectives for the new store.
• Manage stock, stock integrity, and inventory processes.
• Support local marketing initiatives and community partnerships.

Skills

Retail leadership

Sales targets

Team development

Customer experience

Organisational skills

Health & Safety

Job description

**Launch Petstock Wanaka: Lead Our New Store from Day One**! Are you a passionate retail leader who thrives on building high-performing teams and creating exceptional customer experiences? This is your chance to be part of something special. We're excited to be opening our brand-new Wanaka store and are searching for an inspiring Store Manager to lead the journey from day one. You'll have the unique opportunity to build your team, shape the culture, establish strong community connections, and create a store that pet parents and their pets will love. **As Our Store Manager, You'll Lead the Way** * Lead, coach, and inspire your team to deliver exceptional customer service every day* Build a positive, engaged, and high-performing store culture* Drive sales performance and achieve business objectives* Recruit, onboard, and develop team members* Lead from the front, creating memorable customer experiences* Foster a strong safety-first culture and champion Work Health & Safety practices* Manage stock effectively, ensuring accuracy and integrity across all inventory processes* Stay up to date with pet care, products, and services to support and educate customers* Support local marketing initiatives, community partnerships, and sponsorship opportunities* Ensure operational excellence across all areas of the business **What You'll Bring to the Team** * Previous retail leadership experience* A proven track record of achieving and exceeding sales targets* Strong leadership skills with the ability to develop, motivate and inspire high-performing teams* The ability to build a positive, engaged and customer-focused team culture* Excellent organisational skills and the ability to manage competing priorities* Experience in driving safe Work Health & Safety practices* Strong commercial and business acumen* Flexibility and adaptability in a fast-paced retail environment* Exceptional communication and relationship-building skills* A genuine passion for delivering outstanding customer experiences and creating connections within the local community **Your Recruitment Journey with Petstock** * **1. Introductory Phone Screen -** If shortlisted, one of our friendly Recruitment Team members will contact you to discuss your experience and the opportunity.* **Face-to-Face Interview -** Meet your potential leader, learn more about the role, and showcase your leadership experience.* **Pre-Employment Checks -** Successful candidates will be required to complete pre-employment screening, including two reference checks and a police check.## ## If you're an experienced retail leader looking for an exciting opportunity to launch and lead a brand-new store, we'd love to hear from you. **Apply today and help us bring Petstock Wanaka to life!**