Retail Security Guards - Westgate

Red Badge Group; Auckland; On-site; NZD 34,000 - 44,000; Full time

Benefits offered by this job

Weekly pay

Retailer discounts

Awards and recognition events

Employee assistance program (EAP)

Ongoing training and progression

Diverse, inclusive team culture

Job summary

Red Badge Group is seeking reliable and professional Security Guards for our Westgate location in Auckland. You will perform vehicle patrols and site security across a busy retail environment, maintaining a visible presence and building positive relationships with retailers and site stakeholders.

Responsibilities include responding to incidents, alarms, and requests for assistance; scanning checkpoints; and reporting security concerns.

Qualifications

• A current COA or ability to obtain one.
• A full New Zealand driver’s licence (essential).
• Professional, clean presentation and good communication skills.
• Able to work independently and make sound decisions while patrolling a large retail environment.
• Physical fitness and weekend availability.

Responsibilities

• Conduct regular vehicle patrols across the site.
• Scan patrol checkpoints and log activity.
• Build relationships with retailers and site stakeholders.
• Respond to incidents, alarms and service requests.
• Monitor site activity and report security concerns.
• Work independently while maintaining high service standards.

Skills

Independent work

Customer service

Observation skills

Situational awareness

Communication

Weekend availability

Education

Certificate of Approval (COA)

NZ Driver Licence

Job description

Looking for a role that offers variety, responsibility, and independence? We're looking for reliable and professional Security Guards to join our team at Westgate.

Note: To be considered for this role, you must hold a full, clean New Zealand Driver Licence. Applications from candidates who do not meet this requirement will not be progressed.

About The Role

This role combines vehicle patrols and site security across a busy retail environment. You'll be responsible for maintaining a visible presence, building positive relationships with retailers, and responding to incidents when required.

Key responsibilities include:

• Conducting regular vehicle patrols throughout the site
• Scanning patrol checkpoints and recording patrol activity
• Building professional relationships with retailers and site stakeholders
• Responding to incidents, alarms, and requests for assistance
• Monitoring site activity and reporting security concerns
• Working independently while maintaining high service standards

We have both day and night shifts available, operating on 12-hour rostered shifts:

• Day Shift: 6:00am - 6:00pm
• Night Shift: 6:00pm - 6:00am

What We're Looking For

We're looking for people who take pride in their work and can confidently work on their own.

You’ll ideally have:

• A current Certificate of Approval (COA) or the ability to obtain one
• A full New Zealand driver's licence (essential)
• A professional, clean, and tidy presentation
• Good communication and customer service skills
• Confident working independently and making sound decisions while patrolling a large retail environment
• Capable of assessing situations quickly and responding appropriately to security, safety, and customer service incident
• Strong observation and problem-solving abilities
• The ability to remain focused during extended patrol periods
• A good level of physical fitness
• Must be available to work at least one weekend day per week

Previous security experience is advantageous, but we also welcome applicants with transferable experience from roles such as customer service, retail, hospitality, military or emergency services etc.

About Us

Red Badge Group is a proudly 100% Kiwi-owned and operated organisation providing a full suite of security services, including security guarding, alarm monitoring, mobile patrols, drone surveillance, event security and training services.

We're passionate about protecting people and places while creating a positive and inclusive workplace, recently winning the Employer of Choice award in 2026, and recognised as a finalist in 2022. We are also proud to be the only provider of remote aerial drone security in New Zealand through SkyGuard, an innovative service helping redefine how organisations approach security and surveillance.

Benefits of working with us

• Competitive pay, paid weekly
• Discounts at numerous retailers, gyms, hotels, restaurants, and more
• Annual Awards Night, Christmas functions, and year-round employee recognition
• Confidential EAP counselling and wellbeing support
• Ongoing training, development, and career progression opportunities
• A diverse, inclusive, and supportive team culture