Retail Sales Assistant (Full Time) - Superdry Queenstown

Brand Collective Pty Ltd; Queenstown; Remote; NZD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Wardrobe allowance

Career development

Wellbeing support

Job summary

Superdry Queenstown, operated by Brand Collective, is seeking a Retail Sales Assistant. You will deliver outstanding customer experiences in a fast-paced fashion setting, assist with sales, merchandising, and team collaboration to hit targets.

The role suits someone energetic, reliable and passionate about streetwear. Be part of Brand Collective's in-store incentives, enjoy up to 50% employee discounts, wardrobe allowances, and development opportunities.

Qualifications

• Customer-focused retail experience, especially in fashion is preferred.
• Energetic, reliable and with a positive, can-do attitude.
• Willingness to roster weekends and late trading hours.

Responsibilities

• Deliver exceptional customer service that makes shoppers feel welcome.
• Help customers find the perfect fit with styling advice and product knowledge.
• Keep store visually appealing with strong brand storytelling.
• Keep rails and displays stocked and well presented.
• Process sales quickly and accurately for a smooth checkout.
• Support store operations including fittings and stockroom duties as a team.

Skills

Customer service

Fashion knowledge

Communication skills

Team player

Tools

POS system

Job description

ABOUT SUPERDRY

Superdry is a globally recognised fashion brand founded in 2003 in Cheltenham, England. Our story is rooted in blending British prep with Japanese-inspired graphics and vintage Americana styling. From classic to iconic, we revisit heritage pieces through a contemporary gaze. Our mission is to serve our diverse community through a premium brand that’s focused on the future, leads with craft and celebrates culture.

THE OPPORTUNITY

As a Retail Sales Assistant at Superdry Queenstown, you’ll be the face of the brand, delivering outstanding customer experiences in a fast-paced, fashion-focused environment. You’ll assist with sales, maintain visual merchandising standards, keep the store looking sharp, and work collaboratively with your team to smash targets. This role suits someone energetic, reliable, and passionate about streetwear and premium fashion.

YOUR IMPACT

• Deliver exceptional customer service that makes every shopper feel welcome, valued, and excited to come back
• Get to know our customers and help them find the perfect fit, offering genuine styling advice and product knowledge that keeps them coming back for more
• Keep the store looking its best, bringing our visual merchandising standards to life so every rail and display tells the brand story
• Keep the shop floor fully stocked and beautifully presented, replenishing product so customers always have what they're after
• Process sales transactions quickly and accurately, giving every customer a smooth and positive finish to their shopping trip
• Pitch in across store operations, from fitting room upkeep to stockroom duties, as part of a hands-on team that gets things done together

WHAT YOU'LL BRING

• You live and breathe fashion and streetwear, and you're genuinely excited by everything the Superdry brand stands for
• You're a natural people person, confident, friendly, and easy to talk to, with the communication skills to match
• You put the customer first every time, bringing a positive, can-do attitude to every interaction
• You bring the energy, you thrive on the buzz of a fast-paced retail floor and love keeping busy
• You're reliable and flexible, ready to roster around weekends and late-night trade whenever the team needs you

BRAND COLLECTIVE RETAIL TEAM BENEFITS

In-Store Incentives

Be rewarded for your contribution to store performance through opportunities to earn additional incentives.

Discounts & Wardrobe Allowances

Enjoy up to 50% employee discount across all our brands, plus a wardrobe allowance for the brand you represent, and access to exclusive LK Group lifestyle perks.

Invested In Your Development

Build new skills and grow your career across Brand Collective through ongoing training and evolving opportunities.

Supporting Life's Moments

From paid parental leave and health cover discounts to our Employee Assistance Program, our wellbeing initiatives help you feel supported, valued and connected at work and beyond.

READY TO CREATE EXTRAORDINARY?

Ready to bring energy, style, and standout service to Superdry Queenstown?

Join a global brand that values individuality, teamwork, and a bold attitude. If you’re passionate about fashion and thrive in a fast-paced retail environment, we want to hear from you.

Please note this role is working 30 hours per week across a Tuesday - Saturday roster.

INSIDE BRAND COLLECTIVE

At Brand Collective, we’re more than a collection of brands, we’re a collective of thinkers, makers, and doers, fuelled by imagination and powered by genuine connection. From iconic heritage labels to bold innovators, our portfolio brings together Australia’s most beloved brands and global names in apparel, footwear, and sport.

We believe in shaping the future of Australian & New Zealand retail by creating extraordinary brands, experiences, and people. Our story is one of diversity of styles, stories, and communities united by a passion for creativity and a drive to make every day extraordinary.

With over 3,000 team members and 300+ stores across Australia and New Zealand, we’re proud to be a true omni-channel retailer, connecting with customers wherever they are online, in-store, or through our wholesale partners. But what really sets us apart? It’s our people, our culture, and our relentless pursuit of what’s next.

We are Brand Collective. And we create extraordinary.

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.