Retail Sales Assistant

LiveHire Limited; Christchurch; On-site; NZD 28,000 - 34,000; Part time

Benefits offered by this job

Competitive pay

Paid parental leave

Training pathways

Employee Assistance Program

Generous team discounts

Job summary

Baby Bunting in Christchurch is seeking a Retail Sales Assistant to deliver exceptional customer service, support new and expectant parents, and create a welcoming shopping experience in a busy store.

You will engage customers, demonstrate products, manage stock, and work a rotating roster across weekdays, evenings, and weekends. A proactive, empathetic approach and strong presentation skills are essential.

Qualifications

• Experience in customer service is required.
• Ability to work in a fast-paced environment.
• Proficient in maintaining store presentation.
• Able to lift up to 15 kg and stand for long periods.
• Willingness to rotate rosters.

Responsibilities

• Interact with new and expectant parents to assess needs and recommend products.
• Demonstrate product features and benefits to customers.
• Maintain accurate stock levels and keep the store tidy.
• Work a rotating roster of shifts across weekdays, evenings, and weekends.

Skills

Customer service

Fast-paced work

Store presentation

Calming irate customers

Physical fitness

Job description

Baby Bunting is Australia & New Zealand's largest nursery speciality retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.

Ready to connect, support, and make a real impact? If you’re passionate about delivering brilliant customer service, creating meaningful in-store experiences, and supporting parents and carers, this is your moment!

Located in Christchurch’s established retail precinct, this store sits among a mix of major retailers and everyday conveniences, creating steady customer traffic throughout the day. The area is easily accessible via main arterial roads, with ample parking available onsite and within the surrounding centre, and is also well connected by local public transport. With cafés, takeaway options and nearby shopping hubs close by, it offers a convenient and well-connected location for both work and breaks.

Employment Type – Permanent Part-Time

Multiple Rosters

RSA 1: Sunday 11:30am- 5pm

RSA 2: Friday 1pm-5pm | Saturday 11:30am-5pm

About the Role

As a Retail Sales Assistant, you’ll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We’re looking for someone who is passionate about helping others and thrives in a dynamic retail environment.

Here’s what you’ll be doing:

• Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.
• Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.
• Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organised.
• Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.

About You

You’re a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.

What you bring to the team:

• Prior Customer Service Experience.
• Ability to work in a fast-paced environment.
• High Standards in customer service and store presentation.
• Proficient in calming irate customers and resolving issues with empathy and professionalism.
• Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.

The Perks & Benefits

• A supportive, friendly team culture that celebrates wins and supports your goals.
• Competitive salary / hourly rate
• Paid parental leave to support you and your family.
• Training pathways to support your growth and career development.
• Employee Assistance Program for your wellbeing.
• Generous team discounts.

Our Hiring Process

• Complete a quick Sapia interview – A text-based chat, with one video question you can do in your own time.
• Get assessed fairly – Your responses are evaluated without bias.
• Move to final face-to-face interview – If successful, you'll be invited to complete pre-employment checks.
• That’s it! – A simple, fast, and fair process designed for you.

Tips for Success:

• Use your own words – The best responses are personal and honest.
• Think about your experiences – Provide real examples to support your answers.
• Don’t overthink it! – We want to know what makes you, you. Answer freely and naturally.

Please Note:

Due to the intimate and personal nature of our work, successful applicants will also need to undergo a Ministry of Justice Check.

We use Sapia.ai to help with the first step of screening with our wonderful Talent team reviewing every response and makes all hiring decisions. Any personality insights you receive are just for you and aren’t shared with Baby Bunting or used to decide your suitability.