Retail Operations Leader – Drive Performance & Growth

Kmart Australia Limited; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary + bonus potential

Team member discounts across Kmart & B

Career pathways across Kmart Group and

Ongoing leadership development and s

Job summary

Kmart Aotearoa is seeking an experienced Operations Manager to lead store performance, enhance customer experiences and ensure compliance across our network.

As a key member of the store leadership team, you’ll drive financial outcomes while fostering an inclusive, high-performance culture.

Join a fast-paced retail environment with opportunities for leadership development and a clear path to career growth.

Qualifications

• Experience leading store teams and driving performance.
• Proven ability to coach, develop, and manage underperformance.
• Strong analytical skills with ability to translate data into actions.
• Commitment to safety, compliance and operational standards.

Responsibilities

• Leadership & Motivation – Drive performance and engagement through recognition, coaching, and development.
• Strategic Thinking – Improve store processes and implement systems for consistent outcomes.
• Relationship Building – Share best practices and clearly communicate goals.
• Operational Excellence – Manage budget accountability and safety/compliance.
• Resilience & Adaptability – Own outcomes and meet goals and standards.
• Growth Mindset – Lead the team to stay resilient and urgent about priorities.

Skills

Leadership & motivation

Strategic thinking

Relationship building

Operational excellence

Resilience & adaptability

Growth mindset

Job description

Kmart Aotearoa is seeking an experienced Operations Manager to lead store performance, enhance customer experiences and ensure compliance across our network.

As a key member of the store leadership team, you’ll drive financial outcomes while fostering an inclusive, high-performance culture.

Join a fast-paced retail environment with opportunities for leadership development and a clear path to career growth.