Kmart Auckland CFC NZ - Operations Manager

Kmart Australia Limited; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary + bonus potential

Team member discounts across Kmart & B

Career pathways across Kmart Group and

Ongoing leadership development and s

Job summary

Kmart Aotearoa is seeking an experienced Operations Manager to lead store performance, enhance customer experiences and ensure compliance across our network.

As a key member of the store leadership team, you’ll drive financial outcomes while fostering an inclusive, high-performance culture.

Join a fast-paced retail environment with opportunities for leadership development and a clear path to career growth.

Qualifications

• Experience leading store teams and driving performance.
• Proven ability to coach, develop, and manage underperformance.
• Strong analytical skills with ability to translate data into actions.
• Commitment to safety, compliance and operational standards.

Responsibilities

• Leadership & Motivation – Drive performance and engagement through recognition, coaching, and development.
• Strategic Thinking – Improve store processes and implement systems for consistent outcomes.
• Relationship Building – Share best practices and clearly communicate goals.
• Operational Excellence – Manage budget accountability and safety/compliance.
• Resilience & Adaptability – Own outcomes and meet goals and standards.
• Growth Mindset – Lead the team to stay resilient and urgent about priorities.

Skills

Leadership & motivation

Strategic thinking

Relationship building

Operational excellence

Resilience & adaptability

Growth mindset

Job description

Brighter Futures Start here - Kmart Aotearoa

Kia Ora! At Kmart, we’ve been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we’re one of Australia and New Zealand’s most loved retailers, and we’re just getting started.

Making everyday living brighter, from Whang ā rei to Invercargill – our team brings good value and good vibes to everyday Kiwis.

The Rewards You Deserve

• Competitive salary + bonus potential
• Team member discounts across Kmart & Bunnings
• Career pathways across Kmart Group and Wesfarmers
• Ongoing leadership development and support

Lead. Inspire. Deliver.

Kmart Operations Managers play a critical role in driving store performance and team success through operational excellence, exceptional customer experiences, and strong compliance across our stores.

As a key member of the store leadership team, you are responsible for supporting financial outcomes while fostering a positive and inclusive team culture.

What you’ll be doing

• Leadership & Motivation – Drive performance and engagement through recognition, coaching, and the effective management of development and underperformance.
• Strategic Thinking – Drive continuous improvement by analysing issues, strengthening store processes, and implementing systems that enable consistent outcomes.
• Relationship Building – Build strong relationships by sharing best practices and clearly communicating goals, roles, and expectations.
• Operational Excellence – Drive budget accountability, make informed decisions, and use financial data to improve performance while leading safety initiatives and ensuring compliance standards are met.
• Resilience & Adaptability – Demonstrate accountability by owning outcomes and ensuring goals and standards consistently achieved.
• Growth Mindset – Drive high performance by leading the team to remain resilient through setbacks, fostering a strong sense of urgency around priorities and deadlines.

If you’re ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.

At Kmart Aotearoa, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.

We’re proud to make our recruitment process accessible and welcoming for all. If you need workplace adjustments, email us at [e-mail].