Retail Merchandising & Service Specialist (Fixed-Term)

Farmers Trading Company Ltd; Auckland; Hybrid; NZD 42,000 - 52,000; Full time

Job summary

Farmers Trading Company Ltd at Sylvia Park is seeking a Sales and Service Assistant for a fixed-term, full-time position covering 4 months to February 2027. The role combines merchandising with exceptional customer service to enhance the in-store experience.

You should have 3–4 years in personalised retail sales, experience in styling or personal shopping, and a proven ability to set up promotions and seasonal layouts. Be prepared to coach colleagues and maintain high service standards.

Qualifications

• 3-4 years of experience in personalised retail service and sales.
• Background in in-store styling or personal shopping.
• Proven ability to set up promotions and implement new season adjacency plans.
• Solid understanding of visual merchandising principles.
• Positive, energetic attitude with flexibility in a fast-paced retail environment.

Responsibilities

• Present product ranges attractively to inspire and engage customers.
• Set up in-store promotions accurately and on schedule.
• Implement new season plans to drive merchandise flow.
• Provide personalised service and consult with customers across departments.
• Coach new team members and uphold high service standards.

Skills

Retail sales

Merchandising

Customer service

Team coaching

Job description

Farmers Trading Company Ltd at Sylvia Park is seeking a Sales and Service Assistant for a fixed-term, full-time position covering 4 months to February 2027. The role combines merchandising with exceptional customer service to enhance the in-store experience.

You should have 3–4 years in personalised retail sales, experience in styling or personal shopping, and a proven ability to set up promotions and seasonal layouts. Be prepared to coach colleagues and maintain high service standards.