Retail Merchandising & Personal Shopping Expert

Farmers Trading Company Ltd; Gisborne; Hybrid; NZD 38,000 - 48,000; Full time

Job summary

Farmers Trading Company Ltd is seeking a Sales and Service Assistant in Gisborne to deliver exceptional customer service with a merchandising focus. You will present ranges, set up promotions, and implement season plans while advising across departments and coaching new staff.

The role requires 3–4 years in personalised retail sales, in-store styling experience, and a proactive, energetic attitude suitable for a fast-paced department store environment.

Qualifications

• 3–4 years of experience in personalised retail service and sales.
• Background in in-store styling or personal shopping.
• Proven ability to set up promotions and implement season adjacency plans.
• Solid understanding of visual merchandising principles.

Responsibilities

• Present product ranges attractively and professionally to inspire customers.
• Set up in-store promotions accurately and on schedule.
• Implement new season plans to ensure merchandise flows logically and draws attention.
• Provide personalised service, consulting with customers to meet their needs.
• Advise across departments with wide product knowledge.
• Coach new team members and uphold high service standards.

Skills

Personalised retail service

Visual merchandising

Promotions setup

In-store styling / personal shopping

Customer service

Job description

Farmers Trading Company Ltd is seeking a Sales and Service Assistant in Gisborne to deliver exceptional customer service with a merchandising focus. You will present ranges, set up promotions, and implement season plans while advising across departments and coaching new staff.

The role requires 3–4 years in personalised retail sales, in-store styling experience, and a proactive, energetic attitude suitable for a fast-paced department store environment.