Retail Manager

JobSpace; Mount Maunganui; On-site; NZD 32,000 - 46,000; Full time

Job summary

Repertoire, a leading New Zealand women's fashion retailer, is seeking an experienced retail leader to join our Mount Maunganui head office. Reporting to the Managing Director, you will be responsible for the performance of all Repertoire stores while instructing and developing our network of Store Managers across the country.

This role blends commercial leadership, coaching, and customer experience to drive sales growth, strengthen store results and ensure a premium brand experience across

Qualifications

• Retail leadership experience across multiple stores, regions or brands.
• Strong track record of delivering sales growth and improving business performance.
• Ability to coach and develop leaders to achieve their potential.
• Strong commercial acumen and confidence working with sales and operational data.
• Hands-on, practical leadership style.
• Excellent communication and relationship-building skills.
• Flexibility to travel regularly throughout New Zealand.

Responsibilities

• Driving sales growth and profitability across all stores by supporting Store Managers and their teams to achieve and exceed sales, IPS and conversion targets.
• Developing and implementing sales plans and initiatives that deliver growth and improve store performance
• Reviewing sales results, identifying opportunities and working with Store Managers to take action that improves performance and profitability
• Leading monthly Store Manager performance reviews and regular leadership meetings.
• Working closely with Marketing and Visual Merchandising to ensure stores consistently reflect the Repertoire brand.
• Creating and embedding a premium, personalised customer experience across all locations.
• Recruiting, coaching and developing Store Managers.
• Supporting retail training and leadership development initiatives.
• Building an engaged, high-performing culture focused on customer service, sales results and operational excellence.
• Travelling regularly to stores to coach, support and inspire teams.

Skills

Retail leadership

Store leadership

Sales growth

Data-driven

Coaching

Communication

Willing to travel

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Lead Retail Performance | People Leadership | NZ Fashion Retail

This is more than a traditional Retail Manager role. We're looking for an experienced retail leader to join one of New Zealand's most recognised women's fashion retailers. Reporting directly to the Managing Director, you'll be responsible for the performance of all Repertoire stores while leading, supporting and developing our network of Store Managers across the country. This is a highly influential role where you'll combine commercial leadership, coaching and customer experience to drive sales growth, strengthen store performance and ensure every store consistently delivers a premium brand experience.

Job Description

Reporting to the Managing Director, you'll lead the performance and development of our retail operation by:

• Driving sales growth and profitability across all stores by supporting Store Managers and their teams to achieve and exceed sales, IPS and conversion targets.
• Developing and implementing sales plans and initiatives that deliver growth and improve store performance
• Reviewing sales results, identifying opportunities and working with Store Managers to take action that improves performance and profitability
• Leading monthly Store Manager performance reviews and regular leadership meetings.
• Working closely with Marketing and Visual Merchandising to ensure stores consistently reflect the Repertoire brand.
• Creating and embedding a premium, personalised customer experience across all locations.
• Recruiting, coaching and developing Store Managers.
• Supporting retail training and leadership development initiatives.
• Building an engaged, high-performing culture focused on customer service, sales results and operational excellence.
• Travelling regularly to stores to coach, support and inspire teams.

Qualifications

You'll be a proven retail leader who enjoys developing people as much as delivering results. You'll bring:

• Retail leadership experience across multiple stores, regions or brands.
• A strong track record of delivering sales growth and improving business performance.
• The ability to coach and develop leaders to achieve their potential.
• Strong commercial acumen and confidence working with sales and operational data.
• A hands-on, practical leadership style.
• Excellent communication and relationship-building skills.
• The flexibility to travel regularly throughout New Zealand.

Additional Information

Lead and support our Store Managers - Lead and support our Store Managers to grow sales, maximise profitability and deliver an exceptional customer experience across every Repertoire store. Shape the customer experience - Create exceptional in-store experiences that inspire customer loyalty, build sales and strengthen the Repertoire brand. Support Stores Nationwide - Work across our store network, travelling regularly to support teams, share best practice and ensure consistency across the brand. Flexibility with connection - This is a 25-hour-per-week role based at our Mount Maunganui Head Office, with regular travel to stores around New Zealand on a 12-week rotating cycle.

What's on offer:

• Competitive salary package reflective of experience.
• A part-time role (25 hours per week) offering flexibility and autonomy.
• Direct access to the Managing Director and leadership team.
• The opportunity to influence the performance and culture of a national retail network.
• Join an established New Zealand fashion brand with a loyal customer base and exciting future.