Retail Customer Service Pro — Training & Growth Path

Woolworths Group; Bay of Plenty; On-site; NZD 33,000 - 34,000; Full time

Job summary

Woolworths Group in Bay of Plenty is seeking a Customer Service Assistant to provide excellent service at the counter and support daily store operations. You will handle transactions, assist customers, and help maintain a smooth-running store during shifts that cover mornings, late evenings, and weekends.

We value enthusiastic, reliable team members with a positive attitude and strong communication skills who can work independently and contribute to a friendly, high-energy environment.

Qualifications

• Enthusiastic and positive attitude.
• Exceptional communication skills.
• 3 to 6 months work experience in customer service OR an NZQF Level 1 qualification required.

Responsibilities

• Service the walk-in customers.
• Manage the cash register.
• Ensure customers receive prompt service.
• Maintain business records as outlined.
• Support local marketing initiatives.
• Promote sales to walk-in clients.

Skills

Customer service

Communication skills

Enthusiastic attitude

Education

NZQF Level 1 qualification

Job description

Woolworths Group in Bay of Plenty is seeking a Customer Service Assistant to provide excellent service at the counter and support daily store operations. You will handle transactions, assist customers, and help maintain a smooth-running store during shifts that cover mornings, late evenings, and weekends.

We value enthusiastic, reliable team members with a positive attitude and strong communication skills who can work independently and contribute to a friendly, high-energy environment.