Retail Checkout & Customer Experience Associate

Woolworths Group Limited; Christchurch; Presencial; NZD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team discounts across Woolworths Group

Sonder 24/7 confidential support

Global career possibilities

Descripción de la vacante

Woolworths NZ is seeking a friendly and reliable checkout team member in Christchurch to deliver efficient service at the till, scan and pack items accurately, and keep wait times to a minimum.

You will engage with customers, resolve queries, and support cash-handling duties while upholding Woolworths standards and safety protocols. A positive attitude and teamwork are essential for success.

Formación

• Exceptional customer service, friendly and helpful attitude.
• Efficient and accurate cash handling in a fast-paced environment.
• Clear and effective communication with customers and team members.
• Values-driven professional aligning with company policies and standards.

Responsabilidades

• Deliver Efficient Checkout Service: Accurately scan and pack orders, minimise wait times, and handle refunds courteously.
• Engage and Resolve Customer Needs: Create positive customer interactions, respond to queries, and escalate issues when necessary.
• Support Cash Management: Assist with cash office activities including banking, reconciliations, and investigating variances.
• Maintain Store Standards & Safety: Ensure store areas are clean, organised, uphold uniform standards, and prioritise safety protocols.
• Contribute to Service Improvement: Provide feedback and ideas to enhance the overall customer experience.

Conocimientos

Customer service

Cash handling

Clear communication

Teamwork

Descripción del empleo

Woolworths NZ is seeking a friendly and reliable checkout team member in Christchurch to deliver efficient service at the till, scan and pack items accurately, and keep wait times to a minimum.

You will engage with customers, resolve queries, and support cash-handling duties while upholding Woolworths standards and safety protocols. A positive attitude and teamwork are essential for success.