Retail Assistant | Repco Frankton

GPC Asia Pacific; Otago; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Safe inclusive team environment

Team member pricing

Work-life balance

Ongoing training & development

Employee reward & recognition programs

Employee Assistance Program for you &/

Parental leave top-up allowance

Job summary

Repco in Otago, NZ is looking for a friendly Retail Assistant to welcome customers, offer product guidance, upsell where possible, and process sales at the till.

You will work with a team to maintain showroom presentation, manage stock, and participate in training and development. A genuine customer-service focus and strong communication are essential; automotive interest is a plus.

Repco offers a safe, inclusive environment, team member pricing, work-life balance, and ongoing opportunities.

Qualifications

• Customer service experience preferred.
• Interest in automotive is a plus.
• Confident in a retail/sales environment with strong communication.

Responsibilities

• Provide genuine service and create lasting impressions for customers.
• Upsell where possible to contribute to sales performance.
• Be a team player and support store success.
• Maintain presentation and merchandising standards of the showroom.
• Process stock and ensure shelves are well stocked.

Skills

Customer service

Retail experience

Communication skills

Phone etiquette

Teamwork

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About the Role:

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include:

• Providing genuine service and creating a lasting impressions with our customers
• Have superstar selling skills that contribute to the sales performance of the store
• Be a team player and contribute towards the store's success
• Maintain exceptional presentation and merchandising standards of the showroom
• Processing stock and ensuring shelves are adequately stocked.

Skills & Experience:

This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience.

Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

We Can Offer You:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Work-life balance
• Ongoing training & development; genuine career opportunities
• Employee reward & recognition programs
• Employee Assistance Program for you & your family
• Parental leave top-up allowance.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.