Retail Assistant | Repco Wanaka

Repco; Queenstown; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Team member pricing

Ongoing training

Employee rewards

Paid volunteer leave

Parental leave top-up

Job summary

Repco is hiring Retail Assistants for their new store in Queenstown, New Zealand. The role emphasizes exceptional customer service and team collaboration to ensure customer satisfaction. Applicants should possess sales skills and a passion for helping others.

We offer a supportive, inclusive work environment with ongoing training and career development opportunities. Join Repco, a leader in the automotive parts market, and be part of a dynamic team dedicated to excellence.

Qualifications

• Passionate about customer service with retail experience.
• Strong communication and sales abilities.
• Willingness to learn about automotive products.

Responsibilities

• Provide excellent service to ensure customer satisfaction.
• Upsell products to enhance sales performance.
• Maintain store presentation and merchandising standards.
• Process stock and ensure shelves are stocked.

Skills

Customer service

Sales skills

Team player

Communication skills

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Join our team for the launch of a brand-new store!

x3 Positions available

• Sunday 9am-5pm, Monday 9:30am-5:30pm, Tuesday 10am-5:30pm & Friday 10am-5:30pm (29 hrs per week)
• Sunday 9:30am-2:30pm, Tuesday-Thursday 9:30am-2:30pm (18 hrs per week)
• Saturday 8am-5pm (8.5 hrs per week)

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About the Role:
At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.
Duties Include:

• Providing genuine service and creating a lasting impressions with our customers
• Have superstar selling skills that contribute to the sales performance of the store
• Be a team player and contribute towards the store's success
• Maintain exceptional presentation and merchandising standards of the showroom
• Processing stock and ensuring shelves are adequately stocked.

Skills & Experience:
This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience.

Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

We Can Offer You:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Ongoing training & development; genuine career opportunities
• Employee reward & recognition programs
• Employee Assistance Program for you & your family
• Paid volunteer leave
• Parental leave top-up allowance.

GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA and McLeod Accessories.

Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com