Casual | Repco Whakatane

Repco; Whakatāne; On-site; NZD 28,000 - 33,000; Full time

Benefits offered by this job

Friendly team

Staff discounts

Learn & develop

Team pricing

Job summary

Repco in New Zealand is hiring a Retail Assistant to ensure every customer enjoys a great in-store experience. You’ll guide product choices, upsell where appropriate, and complete sales at the till while maintaining showroom standards.

This role suits someone with a friendly, customer-focused approach, strong communication, and a team player mindset. Full training will be provided, and staff discounts apply as part of GPC Asia Pacific benefits.

Qualifications

• Customer focused retail experience preferred.
• Strong communication and phone manner essential.
• Able to work in a fast-paced sales environment.
• Willingness to learn about automotive products.

Responsibilities

• Provide friendly, genuine service to customers.
• Guide product choices and assist with upselling.
• Process sales at the till and maintain showroom standards.
• Collaborate with team to foster a positive store culture.

Skills

People person

Customer service

Communication skills

Phone manner

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Friendly & fun team, great staff discounts, plus the opportunity to learn & develop
• Work with one of the biggest brands in the automotive industry

Repcois a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

Why our team loves working forRepco:

• An inclusive team environment: our team are important members of GPC
• Attractive team member pricing across all GPC AP businesses
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket

About the role:
At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include:

• Always have asafety focusto ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Skills & experience:
This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience.

Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

GPC Asia Pacific
Movement is in our DNA. We areGPC Asia Pacific:one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.