Retail Assistant: Customer Focus + Growth & Perks

Woolworths Group; Tauranga; On-site; NZD 42,000 - 64,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Group in Tauranga is seeking a hands-on Retail Customer Service assistant. You will engage customers with personalised support, help daily store operations, and contribute to informative, friendly shopping experiences.

You will maintain shelves, assist with promotions, and uphold safety and stock quality across the store. The role emphasizes teamwork, proactive problem solving, and a welcoming attitude that fits our Kiwi culture.

Qualifications

• You provide outstanding customer service with a focus on loyalty and personalised support.
• Strong communication and interpersonal skills for effective teamwork.
• Demonstrates integrity and upholds company values and policies.
• Detail-oriented and proactive in escalating issues when needed.

Responsibilities

• Champion Customer Service & Engagement: be highly visible, assist customers, and resolve inquiries and complaints.
• Ensure Store Presentation & Stock Quality: monitor stock freshness, keep shelves clean and organized.
• Drive Promotional Execution: set up displays and signage in line with campaigns.
• Support Smooth Operations: collaborate with the team to achieve daily store objectives.
• Prioritise Safety & Compliance: follow safety protocols and report hazards.

Skills

Customer service

Interpersonal skills

Integrity & professionalism

Detail-oriented

Proactive

Job description

Woolworths Group in Tauranga is seeking a hands-on Retail Customer Service assistant. You will engage customers with personalised support, help daily store operations, and contribute to informative, friendly shopping experiences.

You will maintain shelves, assist with promotions, and uphold safety and stock quality across the store. The role emphasizes teamwork, proactive problem solving, and a welcoming attitude that fits our Kiwi culture.