Restaurant Manager: Front-Of-House Leader

South Island - Nelson / Marlborough Nelson; Nelson; Presencial; NZD 41.000 - 48.000; Jornada completa

Descripción de la vacante

Sands Brewry Bar & Kitchen in Nelson is seeking an experienced Restaurant Manager to lead our Front of House team on a full-time basis. You’ll oversee daily operations, staff training, rosters, customer service, and collaborate with kitchen and bar colleagues to deliver an exceptional dining experience.

You’ll manage budgets, implement health and safety standards, recruit and motivate staff, and prepare management reports on sales and profitability.

Formación

• LCQ and General Manager Certificate (Sales and Supply of Alcohol Act) or working toward it
• Minimum of three years of relevant work experience
• A Level 5 or higher hospitality management qualification may substitute work experience
• Budgeting and menu costing skills
• Organisational and time management skills
• Extensive knowledge of local and international food & beverage
• Wine and food matching skills

Responsabilidades

• Oversee the profitable operation of the restaurant and front-of-house team
• Set and manage budgets and rosters
• Organise and supervise marketing and promotional activities
• Lead front-of-house staff with coaching and training
• Interview and recruit staff and conduct appraisals
• Ensure health and safety standards and procedures are followed
• Prepare management reports on sales and profitability
• Liaise with licensing authorities as required
• Uphold high standards of customer service and satisfaction
• Manage supplier relationships and inventory control

Conocimientos

LCQ & GM

Experience required

Budgeting

Menu costing

Org & time mgmt

Food & beverage

Wine pairing

Communication skills

Leadership

Decision making

Employment law

Delegation

Team motivation

Independence

Descripción del empleo

Showing 1 Restaurant Manager Front Of House Leader jobs in Nelson

Job Description

AVP Hospitality Limited trading as Sands Brewry Bar & Kitchen, is hiring full-time Restaurant Manager! Earn $30-$35 an hour while leading our front-of-house team. You'll oversee daily operations, staff training, rosters, customer service, and work closely with kitchen and bar teams. Join a vibrant hospitality team and help deliver an exceptional dining experience.

RESTAURANTMANAGER

REPORTS TO

Operational Manager / Owner

RESPONSIBLE FOR

• All of the front of house team

POSSIBLE INTER-RELATIONSHIPS

• Head Chef and other kitchen managers
• Bar Manager
• Functions Manager
• Marketing Manager

PRIMARY FUNCTION

To plan, oversee and direct the operation of a restaurant / food & beverage department. Ensure the efficient management of the restaurant and maintain food, service and health and safety standards tothe establishment’s standards. Maintain the profitable business performance of the restaurant. Supervise and manage all restaurant service employees.

DUTIES AND RESPONSIBILITIES

• Overall responsibility for the profitable operation and organisation of the restaurant, including waitstaff.
• Set and manage budgets.
• Organise and supervise marketing and promotional activities.
• Manage all front of house staff - impart knowledge, skills and training to all front of house staff toensure high standards.
• Interview and recruit staff.
• Undertake staff appraisals, performance management and disciplinary action when required.
• Identify, develop and maintain establishment policies and procedures.
• Have extensive knowledge of local and international beverage trends.
• In conjunction with the Head Chef assist with the planning of the restaurant menus.
• Plan establishment beverage lists with Bar and operational Manager
• Set policies and maintain standards for health & safety at work in all restaurant service areas, aswell as kitchen areas (in conjunction with the Executive / Head chef and other kitchen managers).
• Ensure all equipment and work environments are operational.
• Arrange for equipment purchases and repairs.
• Order and maintain (non-food) inventory to ensure efficient operations.
• Meet with suppliers.
• Liaise with licensing authorities and other regulatory bodies as required.
• Set cash management procedures and ensure compliance to these procedures.
• Set customer reservation procedures and ensure staff adherence to these procedures.
• Ensure compliance with restaurant security procedures.
• Ensure compliance with the establishment’s host responsibility practices and adherence to sale and supply of alcohol regulations.
• Ensure quality of food and beverage presentation.
• Interact with customers and inform on food and beverage options.
• Set procedures to ensure a high standard of customer service and customer satisfaction.
• Implement customer enquiry and complaints procedures and ensure all enquiries and complaints are handled promptly and efficiently.
• Uphold morale in the restaurant.
• Ensure relationship between front of house and kitchen staff is of a high standard.
• Manage restaurant front of house meetings.
• Prepare management reports on the sales and profitability of the restaurant.
• Any other duties the employer may reasonably require.

PREFERRED COMPETENCIES

TECHNICAL

• Have LCQ and General Manager Certificate (Sale and Supply of Alcohol Act) or willing to work towards it
• A minimum of three year of relevant work experience
• A Level 5 or higher qualification in hospitality/hotel management/catering technology or similar may substitute the above stated work experience requirements
• Budgeting and menu costing skills
• Organisational and time management skills
• Outstanding knowledge of local and international food and beverage
• Wine and food matching skills

INTERPERSONAL & PERSONAL SKILLS

• Excellent communication skills (written and oral)
• Motivational and leadership skills
• The ability to work independently and confidently to make decisions
• Problem-solving ability to resolve issues
• Knowledge of employment agreements
• Ability to delegate and give instructionsCommitted to team, establishment and excellence
• Ability to work competently under pressure