Restaurant Duty Manager

Bistro Saine; Auckland; On-site; NZD 55,000 - 72,000; Full time

Benefits offered by this job

Global hotel room discounts

Quality training

Job summary

Hotel Indigo Auckland, home to Bistro Saine, is seeking a Restaurant & Bars Duty Manager to lead shifts, mentor the team, and ensure seamless service across breakfast, lunch and dinner. You’ll work with the leadership team to maintain standards, safety and guest satisfaction in a dynamic hotel setting.

Ideal candidates have 2+ years supervising or leading shifts in restaurant and bar operations, strong communication, and a proactive, solutions-focused mindset to deliver memorable hospitality

Qualifications

• 2+ years experience supervising or leading shifts in restaurant and bar operations.
• Strong understanding of food and beverage operations and service flow.
• A proactive, solutions-focused mindset with a passion for creating memorable guest experiences.
• Proven ability to lead, motivate and inspire a team.
• Knowledge of NZ food handling and RSA (responsible service of alcohol) requirements.
• Strong written and verbal communication.
• Ability to work a rotating roster across our venues, including weekends and public holidays.
• Full working rights within New Zealand with no restrictions.

Responsibilities

• Oversee front-of-house shift logistics and team coordination.
• Lead shifts and motivate staff to deliver seamless service.
• Support new starters and maintain clear communication between front of house and back of house.
• Ensure safety, cleanliness and compliance of service areas.
• Contribute to achieving guest satisfaction and sales targets.
• Lead by example and inspire the team in a fast-paced environment.

Skills

Leadership

Food & beverage operations

Communication

RSA knowledge

Roster management

New Zealand work rights

Guest experience

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.

Hotel Indigo Auckland is home to Bistro Saine, inspired by the classic bistros of France, Europe and the USA. Our restaurant offers a relaxed ambience and a decadent escape, with a transportive feeling for our patrons reminding them of places they dream to be, whilst creating a home away from home for the people of Auckland.

We’re looking for a Restaurant & Bars Duty Manager to join our Restaurant & Bars team.

If you’re passionate about creating warm, genuine hospitality moments and thrive in dynamic, fast‑paced environments, we’d love to have you on our team.

As a Restaurant & Bar Duty Manager, you’ll lead shifts and work closely with the Restaurant & Bar leadership team and step in to deliver seamless service, motivate and guide the team, and ensure every guest leaves with a story worth sharing.

About the role:

Each day is a blend of energy and leadership - overseeing front of house shift logistics, rallying the team, supporting new starters, and keeping communication flowing between front of house and back of house to ensure seamless service. As a hotel operation, you'll enjoy a variety of shifts across breakfast, lunch, and dinner service, offering flexibility and exposure to different parts of the guest journey. You'll set the tone for warm, memorable guest experiences, keep an eye on responsible service of alcohol and step in confidently when challenges arise. With a focus on safety and cleanliness, you'll coordinate service and keep the venue looking it's best whilst championing sales and prepare for upcoming events. It's a fast-paced role where you'll be leading from the front and inspiring the team.

What we need from you:

2+ years experience supervising or leading shifts in restaurant and bar operations

Strong understanding of food and beverage operations and service flow

A proactive, solutions-focused mindset with a passion for creating memorable guest experiences

Proven ability to lead, motivate and inspire a team

Knowledge of NZ food handling and RSA (responsible service of alcohol) requirements

Strong written and verbal communication

Ability to work a rotating roster across our venues, including weekends and public holidays

Full working rights within New Zealand with no restrictions

Role specifics:

Full time, permanent role based onsite in Auckland CBD

Works a variable roster, including weekends and public holidays across both AM and PM shifts

What we can offer in return:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive global hotel room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We provide equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

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