Resident Doctor Coordinator

New Zealand Government; Christchurch; On-site; NZD 70,000 - 90,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Resident Doctor Coordinator to oversee daily RMO rostering, leave management, and recruitment guidance. You will ensure compliant rosters, coordinate relief pools, and report on payroll-related adjustments while supporting RMOs’ employment and training.

The role requires coordination experience, Excel proficiency, and strong communication with stakeholders. Located at Christchurch Campus, it groups with the RMOs team to sustain staffing and

Qualifications

• Proven coordination and rostering experience.
• Proficiency in Microsoft Excel and ability to learn new systems.
• Strong communication and stakeholder management skills.
• Strong analytical skills and attention to detail.

Responsibilities

• Coordinate SECA-compliant rosters to meet operations.
• Manage run allocations and track RMO leave.
• Coordinate relief pools and extra duties for leave coverage.
• Advise Service Managers and Clinical Directors on rostering.

Skills

Coordination & scheduling

Excel proficiency

Communication

Analytical skills

Education

Tertiary qualification in HR/healthcare or related field

Tools

HRIS

Payroll systems

Electronic rostering tools

Job description

Christchurch - Christchurch Health Campus - RDSTResident Doctor Support TeamFull time permanent position working 40 hours per weekHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Resident Doctor Coordinator, you will oversee the daily coordination of our RMO workforce. Your responsibilities will include rostering, leave management, recruitment advice, career guidance, run allocations, and ensuring compliance with contractual obligations. This role ensures that RMOs are supported in their employment and training while maintaining seamless staffing for our services.

Key Responsibilities

• Operational Management:Develop and maintain SECA-compliant rosters to meet operational needs.
• Manage run allocations and actively report on RMO leave, including sick leave, medical education leave, and other types.
• Coordinate relief pools and extra duties for leave coverage.
• Address roster cover issues through contingency planning and elevate concerns as needed.
• Development & Advisory:Collaborate with RMOs and services to create efficient, compliant rosters.
• Provide expert advice to Service Managers, Clinical Directors, and other stakeholders.
• Foster strong relationships with RMOs to optimize the rostering process.
• Data Management & Reporting:Accurately track and manage RMO activity, including leave, claims, and payroll-related adjustments.
• Ensure compliance with practicing certificates, work permits, and indemnity insurance requirements.
• Produce detailed reports to support planning and analysis.
• RMO Support & Wellbeing:Address RMOs' pastoral needs, including roster adjustments and career guidance.
• Assist with payroll inquiries and ensure timely resolution of issues.
• Promote a positive working environment and wellbeing for RMOs.
• Compliance & Communication:Ensure compliance with NZRDA and STONZ SECA agreements and relevant legislation.
• Maintain up-to-date information and documentation for RMOs.
• Serve as a liaison with internal and external stakeholders, including unions and training units.

About the Team/Service/ Location

The team is located on Christchurch Campus. A team of 13 working with Resident Medical Officers from the start of employment with recruitment through to the end when they commence as Senior Medical Officers. For more information on living and working in Christchurch click here

About you

Essential Skills & Experience

• Proven coordination and scheduling experience, preferably with rostering or project management.
• Proficiency in Microsoft Excel and the ability to learn new systems quickly.
• Excellent communication and interpersonal skills to build relationships with diverse stakeholders.
• Strong analytical skills and attention to detail.

Desirable Qualifications

• A tertiary qualification in human resources, healthcare, or a related field.
• Familiarity with NZRDA & STONZ MECA agreements and the health sector.
• Experience with HRIS, payroll systems, or electronic rostering tools.
• Knowledge of quality improvement principles.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.