Research Systems Pro: PowerApps & Data Insights

Massey University - Te Kunenga ki Pūrehuroa; Palmerston North; On-site; NZD 71,000 - 101,000; Full time

Benefits offered by this job

Up to 6.75% employer UniSaver

Five university holidays + annualLeave

Staff purchasing privileges

Subsidised healthcare

Study benefits

On-campus facilities access

Job summary

Massey University - Te Kunenga ki Pūrehuroa in Palmerston North invites applications for a Research Systems Support Analyst to join the Research Operations team. This full-time role focuses on incident management, business analysis, system testing, and admin support for information systems underpinning Massey’s research activities.

You will work with stakeholders, support UAT, and help optimise PowerApps-based workflows with a focus on research funding and awards processes.

Qualifications

• Experience providing system support, analysis, and testing in IT or research administration environments.
• Familiarity with research management systems in tertiary education is advantageous.
• Strong problem-solving, accuracy and attention to detail required.

Responsibilities

• Act as first point of contact for system users, providing responsive support and resolving inquiries and issues.
• Investigate, troubleshoot and help resolve system incidents, keeping users informed throughout.
• Support administration, configuration and maintenance of Research Operations systems.

Skills

Systems Analysis

Business Analysis

Troubleshooting

UAT

Incident Management

Process Improvement

Stakeholder Management

Data Analysis

Reporting

Research Administration

User Support

Collaboration

Tools

PowerApps

SharePoint

SQL

Job description

Massey University - Te Kunenga ki Pūrehuroa in Palmerston North invites applications for a Research Systems Support Analyst to join the Research Operations team. This full-time role focuses on incident management, business analysis, system testing, and admin support for information systems underpinning Massey’s research activities.

You will work with stakeholders, support UAT, and help optimise PowerApps-based workflows with a focus on research funding and awards processes.