Research Specialist - 11-month fixed term

New Zealand Trade and Enterprise; Auckland; On-site; NZD 70,000 - 110,000; Full time

Job summary

New Zealand Trade and Enterprise (NZTE) is seeking a Research Specialist for an 11-month fixed-term role in the Customer Capability team. You will design and run research projects with NZ businesses aiming to expand overseas, delivering insights that support export decisions and growth.

You will collaborate with Customer Managers and International teams to ensure relevance and impact, and you may contribute to improvements in tools, processes and AI usage across the team.

Qualifications

• Excellent relationship-building with stakeholders across levels.
• Strong problem-solving with initiative and composure under pressure.
• Storytelling skills to design and present reports visually.
• Confident presenting and public speaking to senior audiences.
• Ability to identify insights from large data sets.
• Experience in primary market research; survey design and analysis.
• High-level report writing and clear communication.

Responsibilities

• Run discovery with New Zealand businesses to understand their export goals and design research projects that support growth.
• Deliver projects from planning through data collection and analysis, using primary and secondary research to support commercial objectives.
• Build working networks across NZTE to ensure research matches customer needs and reaches decision-makers.
• Contribute to how the team works, including tools, processes and use of AI.

Skills

Relationship building

Problem solving

Storytelling

Public speaking

Presenting insights

Insights identification

Primary market research

Survey design

Survey analysis

Report writing

Job description

Who are we:

New Zealand Trade and Enterprise (NZTE) is New Zealand's international business development agency, we help companies grow bigger, better, faster, for the good of New Zealand.

We’re looking for a Research Specialist to join our team on an 11-month fixed-term basis (January 2027 - December 2027) inour Customer Capability team, within Customer Solutions group (CSG). CSG’S mission is to provide fast and flexible matching of expertise, knowledge, and experiences to our customers, enabled by digital.

What you’ll be doing

• Run discovery with New Zealand businesses to understand their export goals and the decisions they need to make, then scope and design research projects that support their growth in overseas markets.


• Deliver those projects from planning through data collection and analysis, using primary and secondary research (such as consumer and B2B surveys, market and trade data, and competitor and regulatory research), to support each customer’s commercial objectives and decision-making.


• Build working networks across NZTE, including with Customer Managers and the International teams, so research is matched to customer needs and reaches the people who can use it.


• You’ll have opportunities to contribute to how the team works, including our tools, processes and use of AI

For more information on the role please view the Position Description.

What you’ll need to be successful:

• You will be a great relationship builder with the ability to interact with key influences and decision makers across all levels. Along with this you will be customer focused and able to manage multiple needs, priorities and expectations.


• A natural problem solver, you will be able to use initiative, be forward thinking and decisive while staying cool under pressure.


• You are a great storyteller, being able to design and present reports in a visually appealing way.


• Highly comfortable presenting and public-speaking, with the ability to communicate insights and findings to a wide range of audiences, including highly senior business decision-makers.


• You will be skilled at identifying key insights across large information sets (data and anecdotal) and making them meaningful for our customers.


• Have experience in primary market research, survey design and analysis


• Have high-level report writing skills and able to clearly articulate messages across informal and formal communication channels, with a skill in clear, simple, meaningful messages.

Why you'll love working here:

NZTE is a truly global organisation, giving you the experience of working with different cultures. We know that life is not all about work, and flexible working at NZTE is standard practice. On top of this, we also offer five weeks' annual leave so you can have that extra time in the year to enjoy what you love doing.

Career development is another huge part of working at NZTE and we will help you with your aspirations and work with you to get you there – being a learning environment that encourages adventure and experimentation, what better place to grow your career!

Applications close: 11.59pm Sunday 15th November.

This role is banded NZ L15.

We believe New Zealand is good for the World. New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer. At NZTE it is all about our people and we seek diversity of thought; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability. If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the Talent Acquisition team.