Research Specialist

New Zealand Trade and Enterprise; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

New Zealand Trade and Enterprise (NZTE) is seeking a Research Specialist for an 11-month fixed-term role based in Auckland. You'll run discovery with NZ businesses to understand export goals and design research projects that support growth in overseas markets.

Deliver projects end-to-end, using primary and secondary research, build networks across NZTE, and contribute to tools and processes, including AI, to improve outcomes for customers.

Qualifications

• Relationship builder with the ability to engage influences and decision makers.
• Natural problem solver using initiative, forward thinking, and calm under pressure.
• Storyteller who designs and presents reports clearly and visually.
• Highly analytical, able to interpret trends and data for commercial insights.
• Strong presenter with experience speaking to senior stakeholders.
• Skilled at identifying key insights across large data sets.
• Depth of experience in primary market research and survey design.
• High-level report writing and clear messaging across channels.

Responsibilities

• Run discovery with New Zealand businesses to understand their export goals and decisions, then scope and design research projects that support growth in overseas markets.
• Deliver those projects from planning through data collection and analysis, using primary and secondary research to support commercial objectives.
• Build working networks across NZTE, including with Customer Managers and International teams, so research reaches the right people.
• Contribute to how the team works, including tools, processes and the use of AI.

Skills

Relationship builder

Problem solver

Storytelling

Analytical

Public speaking

Key insights

Market research

Tools

AI tools

Job description

This is an 11-month fixed-term role, based in Auckland.

Who are we:

New Zealand Trade and Enterprise (NZTE) is New Zealand's international business development agency, we help companies grow bigger, better, faster, for the good of New Zealand.

We’re looking for a Research Specialist to join our team on an 11-month fixed-term basis (January 2027 - December 2027) inour Customer Capability team, within Customer Solutions group (CSG). CSG’S mission is to provide fast and flexible matching of expertise, knowledge, and experiences to our customers, enabled by digital.

What you’ll be doing

• Run discovery with New Zealand businesses to understand their export goals and the decisions they need to make, then scope and design research projects that support their growth in overseas markets.
• Deliver those projects from planning through data collection and analysis, using primary and secondary research (such as consumer and B2B surveys, market and trade data, and competitor and regulatory research), to support each customer’s commercial objectives and decision-making.
• Build working networks across NZTE, including with Customer Managers and the International teams, so research is matched to customer needs and reaches the people who can use it.
• You’ll have opportunities to contribute to how the team works, including our tools, processes and use of AI

For more information on the role please view the Position Description.

What you’ll need to be successful:

• - You will be a great relationship builder with the ability to interact with key influences and decision makers across all levels. Along with this you will be customer focused and able to manage multiple needs, priorities and expectations.
• - A natural problem solver, you will be able to use initiative, be forward thinking and decisive while staying cool under pressure.
• - You are a great storyteller, being able to design and present reports in a visually appealing way.
• - You are highly analytical, able to analyse and interpret trends, patterns and correlations within different types of data to create thought-provoking insights for New Zealand business, underpinned by your sound commercial understanding
• - Highly comfortable presenting and public-speaking, with the ability to communicate insights and findings to a wide range of audiences, including highly senior business decision-makers.
• - You will be skilled at identifying key insights across large information sets (data and anecdotal) and making them meaningful for our customers.
• - Have depth of experience in primary market research, survey design and analysis
• - Have high-level report writing skills and able to clearly articulate messages across informal and formal communication channels, with a skill in clear, simple, meaningful messages.

Why you'll love working here:

NZTE is a truly global organisation, giving you the experience of working with different cultures. We know that life is not all about work, and flexible working at NZTE is standard practice. On top of this, we also offer five weeks' annual leave so you can have that extra time in the year to enjoy what you love doing.

Career development is another huge part of working at NZTE and we will help you with your aspirations and work with you to get you there – being a learning environment that encourages adventure and experimentation, what better place to grow your career!

What's next:

Applications close: 11.59pm Sunday 15th November.

Please note: We will be reviewing applications as they come in and may close the role early.

This role is banded NZ L15.

We believe New Zealand is good for the World. New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer. At NZTE it is all about our people and we seek diversity of thought; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability. If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the Talent Acquisition team.