Remote Telehealth & Inbox Support — Part-Time Evenings

RNZCGP; Auckland; Remote; NZD 180,000 - 300,000; Full time

Benefits offered by this job

Discounted hotel rates

Food & beverage discounts

Laundry services for business attire

PerkBox benefits

Birthday leave

Flexible working arrangements

Enhanced parental leave

Learning & development opportunities

Job summary

Crowne Plaza Auckland seeks a Director of Finance & Business Support to lead the hotel’s finance function and partner with senior leaders to drive strong financial performance. You will manage budgeting, forecasting, cash flow, controls and external audits while aligning financial strategy with business objectives.

The role emphasizes strategic financial insight, governance, and collaboration with owners, auditors, banks and tax consultants to safeguard assets and optimize performance.

Qualifications

• Senior finance leader responsible for strategy and performance.
• Experience in hospitality or hotel/hospitality sector preferred.
• Strong analysis, budgeting, forecasting and reporting skills.

Responsibilities

• Lead the hotel's Finance team and drive financial performance.
• Partner with GM and executives to shape financial strategy.
• Oversee budgeting, forecasting, and financial planning processes.
• Analyse results and provide insights for business decisions.
• Oversee cash flow, working capital, procurement and controls.
• Ensure accurate financial reporting and compliance with policies.
• Manage internal and external audits and relationships with stakeholders.
• Oversee capital expenditure aligned with business cases.

Skills

Senior finance leadership

Financial analysis

Budgeting

Forecasting

Financial reporting

Commercial partnering

Stakeholder management

Governance & compliance

Education

Accounting/Finance-related degree

Professional qualification (CA/CIMA/ACCA)

Job description

Director of Finance & Business Support | Crowne Plaza Auckland

Remote IHG

Job Description

As Director of Finance & Business Support, you will lead a high-performing Finance team, partner with senior leaders to drive business results, and provide strategic financial insight that supports operational excellence. You will work closely with external stakeholders including auditors, banks, legal counsel, insurance providers, and tax consultants to ensure effective management of the hotel's assets and financial performance.

Key responsibilities

• Lead and develop the hotel's Finance team, fostering a high-performing and collaborative culture.
• Partner with the General Manager and Executive Committee to drive financial and commercial performance.
• Lead annual budgeting, forecasting, outlooks, and financial planning processes.
• Analyse financial results and provide clear insights and recommendations to support business decisions.
• Oversee cash flow, working capital, credit and collections, purchasing and financial controls.
• Ensure financial reporting, reconciliations and accounting practices are accurate, timely and compliant.
• Ensure compliance with IHG policies, procedures and relevant statutory and regulatory requirements.
• Manage internal and external audit processes and maintain strong relationships with owners, auditors, banking partners and other external stakeholders.
• Oversee capital expenditure to ensure investment remains aligned with approved business cases and objectives.
• Partner with department leaders to strengthen financial accountability and commercial awareness across the hotel.
• Identify opportunities to improve processes, controls and overall business performance.
• Ensure appropriate banking arrangements, financial records and delegation of authority are maintained.
• Coach and develop Finance team members, identifying opportunities for career growth and progression.

About you

• Proven experience in a senior Finance leadership role, ideally within the hotel or hospitality industry.
• Strong financial analysis, budgeting, forecasting and reporting experience.
• Demonstrated commercial acumen and the ability to translate financial information into practical business recommendations.
• Strong understanding of financial controls, governance and compliance.
• Proven experience leading, coaching and developing a Finance team.
• Demonstrated ability to influence decision-making through commercial insights and business partnering.
• Relevant tertiary qualification in Accounting, Finance, Commerce or a related discipline is preferred.
• Excellent stakeholder management and communication skills, with the confidence to influence and challenge senior leaders.
• Strong analytical and problem-solving capabilities with a high level of attention to detail.
• A proactive and solutions-focused approach, with the ability to work effectively in a fast-paced operating environment.

What you can expect from us

At IHG, we provide our colleagues with the resources and support they need to succeed. This includes a competitive salary that recognises your contributions, as well as a comprehensive range of benefits designed to support both your professional and personal life. These benefits include discounted room rates at IHG hotels worldwide, food and beverage discounts, laundry services for business attire, lifestyle savings through PerkBox, paid birthday leave, flexible working arrangements, enhanced parental leave, and access to extensive learning and development opportunities. At IHG, we are committed to giving you room to belong, room to grow, and room to make a difference throughout your career. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

Join us and become part of the global IHG family. We work better together, support each other, do the right thing, and welcome different perspectives.

Visit to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.