Senior Administrative Specialist - Fully Remote, Growth & Impact

Placements24; Queenstown; Remote; NZD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Discounted room rates

Food and beverage discounts

Laundry service

PerkBox lifestyle savings

Paid birthday leave

Flexible work arrangements

Parental leave

Learning opportunities

Job summary

Crowne Plaza Auckland is seeking a Director of Finance & Business Support to lead a high‑performing finance team, partner with the General Manager, and provide strategic financial insight to drive commercial results. You will oversee budgeting, forecasting, cash flow, and governance in a dynamic hospitality environment.

With senior stakeholder engagement and a proactive, solutions‑focused approach, you will ensure accurate financial reporting, strong controls, and alignment with IHG policies

Qualifications

• Proven experience in a senior Finance leadership role, ideally within the hotel or hospitality industry.
• Strong financial analysis, budgeting, forecasting and reporting experience.
• Demonstrated commercial acumen and translate financial information into practical business recommendations.
• Strong understanding of financial controls, governance and compliance.
• Proven experience leading, coaching and developing a Finance team.
• Demonstrated ability to influence decision-making through commercial insights and business partnering.
• Relevant tertiary qualification in Accounting, Finance, Commerce or a related discipline is preferred.
• Excellent stakeholder management and communication skills, with the confidence to influence and challenge senior leaders.
• Strong analytical and problem-solving capabilities with a high level of attention to detail.
• A proactive and solutions-focused approach, with the ability to work effectively in a fast-paced operating environment.

Responsibilities

• Lead and develop the hotel's Finance team, fostering a high-performing and collaborative culture.
• Partner with the General Manager and Executive Committee to drive financial and commercial performance.
• Lead annual budgeting, forecasting, outlooks, and financial planning processes.
• Analyse financial results and provide clear insights and recommendations to support business decisions.
• Oversee cash flow, working capital, credit and collections, purchasing and financial controls.
• Ensure financial reporting, reconciliations and accounting practices are accurate, timely and compliant.
• Ensure compliance with IHG policies, procedures and relevant statutory and regulatory requirements.
• Manage internal and external audit processes and maintain strong relationships with owners, auditors, banking partners and other external stakeholders.
• Oversee capital expenditure to ensure investment remains aligned with approved business cases and objectives.
• Partner with department leaders to strengthen financial accountability and commercial awareness across the hotel.
• Identify opportunities to improve processes, controls and overall business performance.
• Ensure appropriate banking arrangements, financial records and delegation of authority are maintained.
• Coach and develop Finance team members, identifying opportunities for career growth and progression.

Job description

Director of Finance & Business Support | Crowne Plaza Auckland

Remote IHG

Job Description

About the role
As Director of Finance & Business Support, you will lead a high-performing Finance team, partner with senior leaders to drive business results, and provide strategic financial insight that supports operational excellence. You will work closely with external stakeholders including auditors, banks, legal counsel, insurance providers, and tax consultants to ensure effective management of the hotel's assets and financial performance.
Key responsibilities

• Lead and develop the hotel's Finance team, fostering a high-performing and collaborative culture.
• Partner with the General Manager and Executive Committee to drive financial and commercial performance.
• Lead annual budgeting, forecasting, outlooks, and financial planning processes.
• Analyse financial results and provide clear insights and recommendations to support business decisions.
• Oversee cash flow, working capital, credit and collections, purchasing and financial controls.
• Ensure financial reporting, reconciliations and accounting practices are accurate, timely and compliant.
• Ensure compliance with IHG policies, procedures and relevant statutory and regulatory requirements.
• Manage internal and external audit processes and maintain strong relationships with owners, auditors, banking partners and other external stakeholders.
• Oversee capital expenditure to ensure investment remains aligned with approved business cases and objectives.
• Partner with department leaders to strengthen financial accountability and commercial awareness across the hotel.
• Identify opportunities to improve processes, controls and overall business performance.
• Ensure appropriate banking arrangements, financial records and delegation of authority are maintained.
• Coach and develop Finance team members, identifying opportunities for career growth and progression.

About you

• Proven experience in a senior Finance leadership role, ideally within the hotel or hospitality industry.
• Strong financial analysis, budgeting, forecasting and reporting experience.
• Demonstrated commercial acumen and the ability to translate financial information into practical business recommendations.
• Strong understanding of financial controls, governance and compliance.
• Proven experience leading, coaching and developing a Finance team.
• Demonstrated ability to influence decision-making through commercial insights and business partnering.
• Relevant tertiary qualification in Accounting, Finance, Commerce or a related discipline is preferred.
• Excellent stakeholder management and communication skills, with the confidence to influence and challenge senior leaders.
• Strong analytical and problem-solving capabilities with a high level of attention to detail.
• A proactive and solutions-focused approach, with the ability to work effectively in a fast-paced operating environment.

What you can expect from us

• Competitive salary
• Discounted room rates at IHG hotels worldwide
• Food and beverage discounts
• laundry services for business attire
• lifestyle savings through PerkBox
• paid birthday leave
• flexible working arrangements
• enhanced parental leave
• access to extensive learning and development opportunities

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.