Remote Fulfillment Quality Analyst (SEO)

Ultipro; Christchurch; Remote; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Work from home

Job summary

Thryv is hiring a Fulfilment Quality Analyst in New Zealand to audit, analyse and monitor SEO work across multiple teams, ensuring accuracy and completeness. You will document issues clearly and provide actionable feedback, spotting recurring patterns to drive permanent fixes.

This is a full-time, work-from-home role with an 8:00am NZT start to overlap with US-based teams. You will work Monday to Friday with the freedom to manage your own schedule, supported by onboarding and coaching.

Qualifications

• Excellent written and spoken English with strong grammar and proofreading.
• Genuine attention to detail and the organisation skills to juggle several things at once.
• The confidence to give feedback constructively, and the interpersonal skills to make it land well.
• Time management that holds up when priorities shift and deadlines compete.
• Up to 2 years of related experience (2+ years preferred).
• The right to work in New Zealand without restriction, and the ability to complete pre-employment screening including a Ministry of Justice criminal record check.
• A home setup where you can work independently and manage yourself well.

Responsibilities

• Auditing work across multiple departments to confirm our SEO account work is accurate and complete.
• Taking detailed notes and giving clear, specific feedback the teams can actually act on.
• Flagging recurring errors and quality trends so the cause gets fixed, not just the symptom.
• Helping out on special projects - extra audits, reporting, and monitoring the email support mailbox.
• Hitting your turnaround times without dropping the quality of your own work.

Skills

Excellent written and spoken English

Attention to detail

Feedback delivery

Time management

Independent working

2+ years of related experience

Job description

Thryv is hiring a Fulfilment Quality Analyst in New Zealand to audit, analyse and monitor SEO work across multiple teams, ensuring accuracy and completeness. You will document issues clearly and provide actionable feedback, spotting recurring patterns to drive permanent fixes.

This is a full-time, work-from-home role with an 8:00am NZT start to overlap with US-based teams. You will work Monday to Friday with the freedom to manage your own schedule, supported by onboarding and coaching.