Remote Customer Service & Admin Support Associate

HRS Talent Solutions; New Plymouth; On-site; NZD 36,000 - 47,000; Part time

Job summary

HRS Talent Solutions seeks an entry-level Customer Service & Administrative Support Assistant for remote work. The role blends customer service, administrative tasks, data entry, and online workflow coordination.

Training is provided to help you build experience and develop solid day-to-day work habits. Ideal candidates are organized, detail-oriented, patient, and able to handle client information professionally.

Qualifications

• Comfort with basic computer tasks, written communication, and routine support responsibilities.
• Reliable laptop or computer, stable internet connection, and ability to follow written instructions.
• Proficiency with email, web browsers, online forms, and basic online tools.
• Strong attention to detail and ability to review work for accuracy.
• Clear written communication and dependable, organized work habits.

Responsibilities

• Review customer, participant, or project information for accuracy and completeness.
• Organize responses and comments for client feedback projects.
• Read instructions carefully and complete tasks per guidelines.
• Enter information into online forms, templates, spreadsheets, or tracking sheets.
• Check names, dates, contact details, and submitted answers for accuracy.
• Organize feedback from surveys, service evaluations, product reviews, and client projects.
• Provide structured feedback to support client projects and research assignments.
• Participate in guided client evaluations and complete form-based assessments.
• Record reactions, preferences, observations, and responses clearly.
• Research company websites and verify business information is current.
• Support routine office processes through accurate and consistent task completion.
• Communicate clearly in writing when completing forms, notes, or feedback.

Skills

Attention to detail

Written communication

Time management

Independent work

Job description

HRS Talent Solutions seeks an entry-level Customer Service & Administrative Support Assistant for remote work. The role blends customer service, administrative tasks, data entry, and online workflow coordination.

Training is provided to help you build experience and develop solid day-to-day work habits. Ideal candidates are organized, detail-oriented, patient, and able to handle client information professionally.