Remote Customer Service & Admin Support Associate

HRS Talent Solutions; Whangarei; On-site; NZD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions is seeking organized and dependable individuals for a part-time or full-time, remote Customer Service & Administrative Support Assistant position in New Zealand. This entry-level role combines customer service, data entry, online workflow coordination, and general office support, with comprehensive training provided.

Ideal candidates are patient, detail-oriented, and capable of clear written communication.

Qualifications

• Strong attention to detail
• Clear written communication skills
• Dependable and organized
• Ability to work independently and manage time effectively

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
• Reading written instructions carefully and completing assigned tasks according to provided guidelines
• Entering information into online forms, templates, spreadsheets, or tracking sheets
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
• Providing structured feedback to support client projects and research assignments
• Participating in guided client evaluations and completing form based assessments
• Recording reactions, preferences, observations, and responses clearly and accurately
• Researching company websites, checking business information online, and verifying whether details are current
• Supporting routine office related processes through accurate and consistent task completion
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Job description

HRS Talent Solutions is seeking organized and dependable individuals for a part-time or full-time, remote Customer Service & Administrative Support Assistant position in New Zealand. This entry-level role combines customer service, data entry, online workflow coordination, and general office support, with comprehensive training provided.

Ideal candidates are patient, detail-oriented, and capable of clear written communication.