Remote Customer Service & Admin Assistant

HRS Talent Solutions; Hamilton; On-site; NZD 36,000 - 47,000; Part time

Job summary

HRS Talent Solutions is hiring for a Customer Service & Administrative Support Assistant. This entry level role combines customer service, administrative support, data entry, online workflow coordination, and general office tasks.

Training is provided to help you build experience while developing consistent day-to-day work habits. We value reliable, organized individuals who can follow instructions, manage time effectively, and communicate clearly in writing.

Qualifications

• Reliable computer or laptop required.
• Stable internet connection.
• Ability to follow written instructions carefully.
• Comfort using email, web browsers, online forms and basic web-based tools.
• Strong attention to detail and ability to review work for accuracy.
• Clear written communication skills.
• Dependable and organized approach to recurring tasks.
• Ability to work independently and manage time effectively.

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness.
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details.
• Reading written instructions carefully and completing assigned tasks according to provided guidelines.
• Entering information into online forms, templates, spreadsheets, or tracking sheets.
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy.
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects.
• Providing structured feedback to support client projects and research assignments.
• Participating in guided client evaluations and completing form based assessments.
• Recording reactions, preferences, observations, and responses clearly and accurately.
• Researching company websites, checking business information online, and verifying whether details are current.
• Supporting routine office related processes through accurate and consistent task completion.
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses.

Skills

Attention to detail

Written communication

Time management

Independent work

Basic computer skills

Following instructions

Reliability

Job description

HRS Talent Solutions is hiring for a Customer Service & Administrative Support Assistant. This entry level role combines customer service, administrative support, data entry, online workflow coordination, and general office tasks.

Training is provided to help you build experience while developing consistent day-to-day work habits. We value reliable, organized individuals who can follow instructions, manage time effectively, and communicate clearly in writing.