Remote Customer Service & Admin Assistant

HRS Talent Solutions; Gisborne; On-site; NZD 41,000 - 52,000; Part time

Job summary

HRS Talent Solutions is seeking organized individuals for an entry level Customer Service & Administrative Support Assistant role. The position combines customer service, administrative tasks, data entry, and online workflow coordination, with training provided to build experience in a remote setup.

Good candidates are patient, detail oriented, and able to handle participant information professionally while following written instructions and working independently.

Qualifications

• Must show strong attention to detail and accuracy.
• Clear written communication skills are essential.
• Ability to follow written instructions carefully and complete tasks.
• Comfort using email, web browsers, online forms, templates, and spreadsheets.
• Ability to work independently and manage time effectively.

Responsibilities

• Review information for accuracy and completeness.
• Support customer service and client feedback projects by organizing responses and details.
• Read instructions carefully and complete tasks per guidelines.
• Enter information into online forms, templates, spreadsheets, or tracking sheets.
• Review names, dates, contact details, and submitted answers for accuracy.
• Help organize feedback from surveys, evaluations, and client projects.
• Provide structured feedback to support client projects and research tasks.
• Participate in guided client evaluations and form-based assessments.
• Record reactions and observations clearly and accurately.
• Research company websites and verify details are current.
• Support routine office processes through accurate task completion.
• Communicate clearly in writing when completing forms and notes.

Skills

Attention to detail

Written communication

Time management

Independent work

Customer service experience

Following written instructions

Fast learner

Tools

Email

Online forms

Google Search

Job description

HRS Talent Solutions is seeking organized individuals for an entry level Customer Service & Administrative Support Assistant role. The position combines customer service, administrative tasks, data entry, and online workflow coordination, with training provided to build experience in a remote setup.

Good candidates are patient, detail oriented, and able to handle participant information professionally while following written instructions and working independently.