Remote AI Audio Customer Support Specialist

Pasiflora AI LLC; New Zealand; Remote; NZD 21,000 - 32,000; Part time

Benefits offered by this job

Fully remote

Independent contractor

Onboarding bootcamp provided

Job summary

Pasiflora AI LLC seeks experienced Customer Service Agents to engage in realistic, human-enacted conversations for an AI data project. You will handle simulated calls, resolve issues, and create high-quality audio used to train speech AI. About 15 hours per week, roughly 170 openings.

Remote, independent contractor. Requirements include prior customer service experience, strong communication, and native-level English with a clear U.S. accent.

Qualifications

• Previous customer service experience.
• Strong communication and problem-solving skills.
• Native-level English with a clear U.S. accent.
• Must have computer, reliable internet, headset or USB microphone, and quiet recording space.
• Able to commit about 15 hours per week.

Responsibilities

• Take part in realistic simulated customer service conversations
• Respond naturally to customer questions, concerns and requests
• Resolve issues following assigned scenarios and workflows
• Record clear audio on the designated platform
• Meet your agreed availability and flag schedule changes early

Skills

Customer service

Communication

Problem solving

English fluency (US accent)

Tools

Headset or USB microphone

Reliable internet

Computer

Job description

Pasiflora AI LLC seeks experienced Customer Service Agents to engage in realistic, human-enacted conversations for an AI data project. You will handle simulated calls, resolve issues, and create high-quality audio used to train speech AI. About 15 hours per week, roughly 170 openings.

Remote, independent contractor. Requirements include prior customer service experience, strong communication, and native-level English with a clear U.S. accent.