Audio Data QA – Transcription & Policy Review

Pasiflora AI; New Zealand; Remote; NZD 30,000 - 47,000; Part time

Benefits offered by this job

Fully remote

Independent contractor

Onboarding provided

Job summary

Pasiflora AI LLC is seeking detail-oriented reviewers to quality-check pre-recorded customer service conversations for an AI data project. You will correct and validate transcripts, verify policy compliance, and decide whether items are delivery-ready or flagged for further review.

This is a part-time, remote role open worldwide (excluding Africa and sanctioned countries). Strong English skills, transcription experience, and reliable scheduling are essential to succeed.

Qualifications

• Fluent English (C1–C2) with ability to follow conversations and write corrections.
• Experience in AI data training or AI data preparation workflows.
• Hands-on experience with audio transcription, annotation, or transcript correction.
• Ability to apply policy rules consistently and document issues clearly.
• Quality assurance or quality control experience preferred.
• Ability to commit to and reliably meet an agreed part-time schedule.

Responsibilities

• Review pre-recorded customer service conversations.
• Correct and validate transcripts against the audio.
• Check that agents followed the required policy rules.
• Mark items as ready for delivery or flag for further review.
• Write clear notes on anything questionable.

Skills

Fluent English

AI data training workflows

Audio transcription/annotation

Policy rule application

Quality assurance experience

Part-time scheduling reliability

Job description

We're looking for detail-oriented reviewers to quality-check pre-recorded customer service conversations for an AI data project. You'll correct and validate transcripts, check that the agent in each conversation followed the required policy rules, and decide whether each item is ready for delivery or should be flagged for further review. This is part-time, remote work. Success looks like consistently accurate transcripts, reliable policy checks, and clear escalation of anything questionable. Open worldwide, except applicants located in Africa or in sanctioned countries (Cuba, Iran, North Korea, Syria).

Responsibilities

• Review pre-recorded customer service conversations
• Correct and validate transcripts against the audio
• Check that agents followed the required policy rules
• Mark each item as ready for delivery or flag it for further review
• Write clear notes on anything questionable

Requirements

• Fluent English (C1–C2): you can follow a normal conversation in audio and write clean, accurate corrections
• Experience in AI data training or AI data preparation workflows
• Hands-on experience with audio transcription, annotation, or transcript correction
• Able to apply policy rules consistently and document or flag issues clearly
• Quality assurance or quality control experience (preferred)
• Able to commit to and reliably meet an agreed part-time schedule

Expertise

• Audio transcription
• Quality assurance
• English

Benefits

• Fully remote, part-time
• Independent contractor
• Onboarding provided