Relief Store Manager | Flexible Hours & Volunteer Lead

Hato Hone St John; Auckland; On-site; NZD 30,000 - 39,000; Full time

Job summary

Hato Hone St John is seeking a capable individual to cover for the Helensville Retail Store Manager on an as-needed basis. The role requires flexibility to step in for sickness, holidays, or unforeseen leave, with no guaranteed hours.

You will support store operations, manage donations, restock, price goods, and drive customer service while leading volunteers. This role suits someone with retail supervisory experience and a passion for helping the community.

Qualifications

• Experience in retail, ideally in a supervisory role.
• An interest in second-hand goods.
• Ability to lead and motivate volunteers.
• Customer focused with a can-do attitude.
• Organised with an eye for detail.
• Great interpersonal skills.
• Be physically fit as you will be on your feet all day and lifting and carrying donations.
• Be over the age of 18.
• The role is 80% mahi and 20% support and 100% rewarding.

Responsibilities

• Supporting store manager in operations and achieving the shop’s revenue targets
• Sorting donations and restocking shelves
• Maintaining store displays and cleanliness
• Collaborating with the manager to price goods appropriately
• Encouraging and supporting exceptional customer service
• Leading and motivating volunteers

Skills

Retail supervisory experience

Interest in second-hand goods

Volunteer leadership

Customer-focused

Organised and detail-oriented

Interpersonal skills

Physical fitness

Age 18+

Job description

Hato Hone St John is seeking a capable individual to cover for the Helensville Retail Store Manager on an as-needed basis. The role requires flexibility to step in for sickness, holidays, or unforeseen leave, with no guaranteed hours.

You will support store operations, manage donations, restock, price goods, and drive customer service while leading volunteers. This role suits someone with retail supervisory experience and a passion for helping the community.