Relief Manager

Hato Hone St John; Helensville; On-site; NZD 28,000 - 34,000; Part time

Job summary

Hato Hone St John Helensville store requires a flexible Store Assistant to cover for the Store Manager as needed. The role involves supporting operations, restocking, customer service, and maintaining displays with a focus on community service and donations.

You will lead and motivate volunteers, stay on your feet, and work in a fast-paced charitable retail environment. The position offers varied hours and a rewarding experience helping the community.

Qualifications

• Experience in retail, ideally in a supervisory role.
• Ability to lead and motivate volunteers.
• Customer focused with a can-do attitude.
• Organised with an eye for detail.
• Great interpersonal skills.
• Be physically fit as you will be on your feet all day and lifting and carrying donations.
• Be over the age of 18.

Responsibilities

• Support store manager in operations and helping achieve revenue targets.
• Sort donations and restock shelves.
• Maintain store displays and cleanliness.
• Collaborate with the manager to price goods appropriately.
• Encourage and support exceptional customer service.

Skills

Retail experience

Supervisory ability

Volunteer leadership

Customer focus

Interpersonal skills

Stamina

18+ age

Job description

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 12,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

Job Description

Cover for our Store Manager on an as and when needed basis to ensure the smooth running of our Helensville Retail Store. Flexibility and reliability is key. There will not be guaranteed hours in this role, the role covers for the Manager or Assistant Manager in the case of sickness, holidays or unforeseen leave.

• Some of the key responsibilities include:
• Supporting store manager in operations and achieving the shop’s revenue targets
• Sorting donations and restocking shelves
• Maintaining store displays and cleanliness
• Collaborating with the manager to price goods appropriately
• Encouraging and supporting exceptional customer service

Qualifications

Ko wai koe - About you:

To be successful in this role, you will have:

• Experience in retail, ideally in a supervisory role
• An interest in second-hand goods
• Ability to lead and motivate volunteers
• Customer focused with a "can-do" attitude
• Organised with an eye for detail
• Great interpersonal skills
• Be physically fit as you will be on your feet all day and lifting and carrying donations.
• Be over the age of 18
• The role is 80% mahi and 20% support and 100% rewarding.

Additional information

The recruitment process will involve:

• an interview with the Retail Area Manager and another interview member.
• a criminal record check (if not carried out recently and on file)
• reference checks

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.