Registered Nurse, Referral Coordinator

New Zealand Government; Auckland; In loco; NZD 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

Health New Zealand | Te Whatu Ora Waitematā is recruiting a Referral Coordinator to triage, process, and manage referrals to Older Adults & Integrated Community Services. You will ensure referrals are reviewed promptly and directed to the appropriate service, clinician, or care pathway, supporting safe and equitable access to care.

As a central point of contact, you will liaise with referrers, service users and families, work within a multidisciplinary team, and uphold established clinical

Competenze

• Registered healthcare professional with current annual practising certificate.
• Minimum four years post-registration experience in a secondary care setting.
• Experience using PIMS and working in multidisciplinary teams in community settings.
• Excellent written and verbal communication abilities and attention to detail.
• Strong IT skills and ability to work collaboratively across teams.
• Commitment to quality improvement, patient safety and continuous learning.

Mansioni

• Triage, process and manage referrals to Health NZ Waitematā Older Adults & Integrated Community Services.
• Ensure referrals are reviewed and directed to the appropriate service, clinician, or care pathway.
• Liaise with referrers, service users, families and whānau, and multidisciplinary teams to ensure timely and equitable access to services.

Conoscenze

Written communication and verbal

Attention to detail

IT skills

Team collaboration

Organisational skills

Problem-solving

Formazione

Registered healthcare professional RN (RCpN, RGON, BHSC) or Allied Health with APC

Minimum four years post-registration experience in secondary care

Strumenti

PIMS

Descrizione del lavoro

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

• Permanent
• Full time or Part Time roles
• Monday to Friday

Are you an experienced Registered Nurse or Allied Health Professional with a passion for improving patient outcomes and driving service excellence? We are seeking a Referral Coordinator to triage, process, and manage referrals to Health NZ Waitematā Older Adults & Integrated Community Services. In this role, you will ensure each referral is accurately reviewed and directed to the most appropriate service, clinician, or care pathway. Using your clinical knowledge, understanding of service eligibility criteria, and care coordination skills, you will support safe, timely, and equitable access to services for Older Adults & Integrated Community Services As a central point of contact, you will liaise with referrers, service users, families and whānau, community providers, and multidisciplinary teams to ensure referrals are managed efficiently, appropriately, and in line with established clinical pathways and service requirements. You will play a key role in enabling seamless access to care, strengthening communication, and supporting positive health outcomes.

About the Team/Service/ Location

At Waitematā, our promise is 'better care for everyone.' We are committed to promoting wellness, improving health outcomes and ensuring the people entrusted to our care receive the highest standard of service.

Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

About you

• Registered healthcare professional Nurse (RCpN, RGON, BHSC) or Allied Health with current annual practising certificate in relevant discipline or equivalent
• Minimum four years' post-registration experience in a secondary care setting
• Experience in using PIMS
• Experience working in multidisciplinary teams in a community setting
• Excellent written and verbal communication abilities and attention to detail
• Strong IT skills
• Ability to work collaboratively across multidisciplinary teams.
• Strong organisational, planning and problem-solving skills.
• Commitment to quality improvement, patient safety and continuous learning.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Position reference number WDHB22059

Application deadline: 27 October 2026