Regional Operations Lead - Build Client Relationships

Industrial Site Services Ltd.; Taupo; On-site; NZD 90,000 - 125,000; Full time

Benefits offered by this job

Family-Oriented Culture

Team Success

Ongoing Training

Employee assistance program

Employee referral bonus

Job summary

Industrial Site Services Ltd in Taupo, New Zealand, is seeking an experienced Operations Supervisor to lead daily regional operations, support field crews and drive service excellence. You will manage scheduling, safety, client relationships and continuous improvement, mentoring staff and coordinating resources to deliver high-quality work on time and within budget.

Candidates with scaffolding/rigging certification (NZ) and leadership experience in construction or engineering are encouraged to

Qualifications

• Certificate in Scaffolding/Rigging (Level 4+) and relevant competency certificates.
• Full, clean Class 1 licence.
• 2–3 years’ leadership or managerial experience in construction or engineering.
• Strong understanding of NZ construction practices.
• Proven ability to manage clients, build relationships and grow business.
• Excellent communication, problem solving and organisational skills.
• Ability to work autonomously and lead multi-skilled teams.
• Confident with PCs and familiar with operational systems.

Responsibilities

• Overseeing day-to-day workflow, job scheduling and resource allocation.
• Leading, coaching and supporting team members to deliver high-quality work.
• Ensuring work is completed safely, efficiently and in line with company standards.
• Building and maintaining strong relationships with clients – and identifying new opportunities.
• Supporting new staff through onboarding and training.
• Handling operational issues as they arise and escalating when needed.
• Monitoring job performance, costs, risks and reporting to management.
• Championing quality, ISO standards and continuous improvement.
• Ensuring accurate job safety documentation, hazard reporting and incident follow-up.

Skills

Leadership

Client relations

Scheduling

Team management

Safety compliance

ISO standards

Continuous improvement

Onboarding

Communication

Problem solving

Organisational skills

Autonomy

Operational systems

Education

Certificate in Scaffolding/Rigging (Level 4+)

Job description

Industrial Site Services Ltd in Taupo, New Zealand, is seeking an experienced Operations Supervisor to lead daily regional operations, support field crews and drive service excellence. You will manage scheduling, safety, client relationships and continuous improvement, mentoring staff and coordinating resources to deliver high-quality work on time and within budget.

Candidates with scaffolding/rigging certification (NZ) and leadership experience in construction or engineering are encouraged to