Regional Manager — Elevate Stores & Customer Experience

Vans Australia / New Zealand; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

40% off all Accent Group brands

Collaborative and people-first culture

Ongoing professional development

Job summary

Accent Group is seeking a Regional Manager for HOKA, Vans & UGG to lead a high-performing store network across your state, delivering customer experiences and strong commercial results.

You will coach store leadership, drive sales targets, monitor KPIs and collaborate with Head of Retail to elevate brand performance across Accent Brands. Regular travel across the network is required as part of shaping retail excellence.

Qualifications

• Experience in an Area Manager, Regional Manager or Senior Multi-Site Leadership role.
• Strong commercial acumen with a track record of delivering sales and operational results.
• Exceptional leadership and coaching capability.

Responsibilities

• Driving and executing commercial strategies for your regions in collaboration with the Head of Retail.
• Setting and communicating monthly and quarterly sales targets and KPIs, ensuring teams have the right tools and support to achieve them.
• Championing our customer-first culture and contributing to overarching brand strategy.
• Monitoring state-wide performance metrics including KPIs, UPTs, wages, monthly targets and comps, identifying gaps and delivering improvement plans.
• Innovating and elevating market offerings, employee engagement initiatives, and training opportunities in partnership with the Head of Retail.
• Coaching and assisting our store leadership teams with performance management and disciplinary processes, liaising with key stakeholders.
• Collaborating with other State Managers to ensure consistency and excellence across the Accent Brands portfolio.
• Regular store visits to drive in-store training, retail activations, audits and operational support.
• Developing your store leadership team through tailored coaching, succession planning and ongoing capability building.
• Hosting state-based meetings and presenting at leadership conferences and events.

Skills

Leadership

Coaching

Commercial acumen

People management

Travel willingness

Job description

Accent Group is seeking a Regional Manager for HOKA, Vans & UGG to lead a high-performing store network across your state, delivering customer experiences and strong commercial results.

You will coach store leadership, drive sales targets, monitor KPIs and collaborate with Head of Retail to elevate brand performance across Accent Brands. Regular travel across the network is required as part of shaping retail excellence.