Recruitment manager – Business Support

Rice & Co; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Additional leave

Bonuses and incentives

Hybrid work arrangement

Job summary

Rice & Co. is seeking a proven Business Support leader to take the desk further in Auckland. You’ll run a full-desk across permanent and temporary office support roles, winning new business and mentoring a team who value candidate experience.

You’ll own your market, grow a loyal client base, and contribute to the company strategy with a senior leadership group. This role combines leadership with hands-on desk management in a flexible hybrid setup.

Qualifications

• A proven agency billing track record across Business Support, Office Support or related market.
• Experience leading or mentoring others, or a clear hunger to step up.
• Strong temp and perm desk management experience is a big plus.
• Established Auckland network and drive to expand it.
• People-first approach with pride in candidate care.

Responsibilities

• Run a full-desk, 360 portfolio across perm and temp office support, admin, EA/PA, reception and operations roles.
• Win new business and deepen client partnerships across Auckland.
• Build and manage a strong temp workforce and ledger.
• Lead, coach and develop consultants or build the team as the desk grows.
• Contribute to the wider business strategy alongside a senior leadership team.

Skills

Agency billing experience

Team leadership

Business development

People-first approach

Candidate care

Job description

Build something that’s yours, with a brand that’s already winning.

This client isn’t your average agency. They were started by some of NZ’s best-connected recruiters who wanted to do recruitment the human way. Since then they’ve picked up back-to-back SEEK Medium Agency of the Year titles and a stack of five-star candidate reviews. They’re NZ-owned, they’re growing, and they want a proven Business Support leader to take their desk further.

The role

About

You’ll lead the Business Support & Administration desk across permanent and temporary recruitment. You’ll own your market, grow a loyal client base, and mentor a team who care about candidate experience as much as you do. Your day will cover:

• Running a full-desk, 360 portfolio across perm and temp office support, admin, EA/PA, reception and operations roles
• Winning new business and deepening existing client partnerships across Auckland
• Building and managing a strong temp workforce and ledger
• Leading, coaching and developing consultants or building the team as the desk grows
• Contributing to the wider business strategy alongside a senior, supportive leadership team

What You’ll Bring

• A proven agency billing track record in Business Support, Office Support or a closely related market
• Experience leading or mentoring others, or a clear hunger to step up
• Strong temp and perm experience temp desk management is a big plus
• An established Auckland network and the drive to build on it
• A people-first approach and genuine pride in candidate care

Why this agency?

• A reputation that opens doors: award-winning, trusted brand with strong client and candidate loyalty
• A leadership seat, not just a desk, with real input into how the business grows
• Competitive base, and benefits such as additional leave, bonuses and incentives
• A diverse, inclusive culture that’s recognised for it, not just talked about
• CBD office, 3 days work from home flex