Receptionist

CGR Services; Waikato; On-site; NZD 48,000 - 60,000; Full time

Job summary

CGR Services seeks a friendly receptionist to join the Emergency Department team at Waikato Hospital on a 0.8 FTE basis (4 shifts per week) for a 12-month parental leave cover. You will work across day and night shifts, delivering patient-focused reception and accurate data input.

Ideally you have frontline reception experience, strong communication skills, and the stamina to handle shift work in a fast-paced healthcare setting. Join a dedicated clerical team supporting high-quality care.

Qualifications

• Previous experience as a receptionist or in administration, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• The ability to handle shift work with stamina and enthusiasm.

Responsibilities

• Deliver high-quality, customer-focused reception services.
• Accurately verify and input vital patient information.
• Liaise effectively with patients, whānau, caregivers, and healthcare professionals.
• Collaborate with ED clinical and clerical staff to ensure seamless operations.
• Contribute to a positive workplace culture and support ongoing quality improvements.

Skills

Receptionist

Customer service

Communication skills

Healthcare environment

Administrative support

Job description

Where youll be working :

• Emergency Department Waikato Hospital
• The details : 0.8 FTE (4 shifts per week)
• Duration : This is a 12-month fixed term contact to cover parental leave, where you will work a range of different shifts, including some Night Shifts Te whiwhinga mahi

The Opportunity

Are you looking for a rewarding role in a dynamic environment? Were seeking passionate receptionists to join our dedicated clerical team in the Emergency Department (ED) at Waikato Hospital!

Key responsibilities of the role :

• Deliver high-quality, customer-focused reception services.
• Accurately verify and input vital patient information.
• Liaise effectively with patients, whānau, caregivers, and healthcare professionals.
• Collaborate with ED clinical and clerical staff to ensure seamless operations.
• Contribute to a positive workplace culture and support ongoing quality improvements.

Mɛ tɛ Ratonga | About our Service

The ED Clerical team is committed to collectively delivering a quality, safe and accurate service along with treating all patients with dignity, respect, and compassion. Together we build an effective team and patriciate in ongoing quality improvements as required. If the team is supporting each other then they will grow together, excellent communication is a vital part of this. Our success is driven by having shared accountability for healthy people, excellent care. This will enable you all to manage your health and wellbeing, to provide excellent care through smarter, innovative delivery.

Mɛɛ | About you

• Previous experience as a receptionist or in administration, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• A commitment to excellence and integrity in all interactions.
• A proactive approach to personal responsibility and well-being.
• The ability to handle shift work with stamina and enthusiasm.
• Outstanding customer service skills.

Ko ngaa hua o te noho ki roto o Waikato, te mahi hoki ki Te Whatu Ora, Waikato | The Benefits of living in Waikato and working for Te Whatu Ora, Waikato

Located in the heart of the mighty Waikato, Health New Zealand | Te Whatu Ora, Waikato operates over a number of sites, Hamilton City our main campus and smaller community-based hospitals across our region. Hamilton City has easy access to beaches and mountains, so if your interests range from a host of water sports, mountain biking to vineyard lunches, the area has something for you right on your doorstep. To discover more about our stunning area, please click here.

• As part of our Health NZ, Waikato family, youll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities alongside our Health NZ, Waikato benefits and staff discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Tō mɛɛ whakahaere ki te tika, te rerekɛnga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whɛɛm life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.