Radiology Scheduling & Patient Services Coordinator

New Zealand Government; Auckland; On-site; NZD 52,000 - 66,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Scheduler & Administrator to join the Radiology team. You will manage outpatient bookings and waitlists, helping patients access care promptly in a busy environment.

The role is full-time (40 hours, Monday–Friday, 7am–6pm) at Manukau Health Park. Strong organisational and communication skills, patient-focus, and experience in health administration are essential.

Qualifications

• Minimum 2 years of administration experience within health sector.
• Excellent attention to detail.
• Strong communication and telephone skills.
• Customer service focused and empathetic.
• Proficient computer skills and learning new systems.

Responsibilities

• Manage Radiology outpatient bookings and waitlists.
• Coordinate appointments with clinical priorities.
• Liaise with patients, referrers and clinical teams.
• Respond to enquiries with kindness and professionalism.
• Maintain accurate patient information and booking records.
• Contribute to a patient-focused team environment.

Skills

Highly organized

Excellent communication

Telephone skills

Health sector experience

Job description

Health New Zealand | Te Whatu Ora is seeking a Scheduler & Administrator to join the Radiology team. You will manage outpatient bookings and waitlists, helping patients access care promptly in a busy environment.

The role is full-time (40 hours, Monday–Friday, 7am–6pm) at Manukau Health Park. Strong organisational and communication skills, patient-focus, and experience in health administration are essential.