Quality Improvement Facilitator – Healthcare Outcomes

New Zealand Government; Whanganui; On-site; NZD 70,000 - 100,000; Full time

Job summary

Health New Zealand | Te Whatu Ora in Whanganui is seeking a Quality Facilitator to strengthen quality, improve systems, and achieve better outcomes for patients and whānau. You will partner with clinical and operational teams to improve safety and effectiveness of care, guided by data and evidence.

This role focuses on learning from incidents, supporting meaningful change, and building strong relationships across Health NZ to enable teams to implement practical improvements that matter for

Qualifications

• Demonstrated passion for quality improvement and patient safety.
• Ability to turn data insights into practical action plans.
• Strong analytical skills and attention to detail.
• Excellent communication and stakeholder engagement.

Responsibilities

• Support clinical teams to deliver safe, higher‑quality care.
• Partner with leaders and frontline staff to implement improvements.
• Use data and evidence to inform decision‑making.
• Facilitate learning from incidents and reviews.
• Lead or support quality improvement projects.
• Contribute to a culture of curiosity and learning.

Skills

Quality improvement

Analytical thinking

Data interpretation

Communication

Stakeholder engagement

Facilitation

Healthcare background (advantage)

Job description

Health New Zealand | Te Whatu Ora in Whanganui is seeking a Quality Facilitator to strengthen quality, improve systems, and achieve better outcomes for patients and whānau. You will partner with clinical and operational teams to improve safety and effectiveness of care, guided by data and evidence.

This role focuses on learning from incidents, supporting meaningful change, and building strong relationships across Health NZ to enable teams to implement practical improvements that matter for