Quality Assurance Manager - FMCG Production

Placements24; Queenstown; On-site; NZD 127,000 - 191,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Life assurance

Professional development

Performance bonuses

Job summary

Placements24 is seeking a Quality Assurance Manager for its Queenstown, Eastern Cape facility. You will lead the QA team, implement QMS (ISO/HACCP/GMP), and ensure products meet safety and quality standards across the production lifecycle.

You will collaborate with Production, R&D, and Supply Chain, drive CAPA, audits, and regulatory compliance while managing documentation and reporting to senior management. Strong leadership and analytical skills are essential.

Qualifications

• Bachelor's degree in a related scientific field.
• 6+ years in QA/QC within FMCG manufacturing.
• Experience implementing QMS including HACCP, GMP and ISO.
• Strong knowledge of food safety regulations.
• Proven leadership, mentoring, and communication skills.
• Proficiency in data analysis, root cause analysis and CAPA.

Responsibilities

• Develop and maintain QMS in line with ISO, HACCP and GMP.
• Oversee QA/QC across the production process from raw materials to release.
• Lead, train, and mentor the QA team.
• Conduct internal audits and inspections for continuous improvement.
• Investigate deviations and implement corrective actions.
• Collaborate with production, R&D and supply chain on quality integration.
• Manage quality documentation including SOPs and batch records.
• Ensure compliance with national and international regulations.
• Monitor quality metrics and report trends to senior management.

Skills

Leadership

Communication

Data analysis

CAPA implementation

Audits

Quality management systems

Regulatory compliance

Education

Bachelor's degree in Food Science / Chemistry / Microbiology / Chemical Engineering

Job description

About the Role

Our client, a respected leader in the Fast-Moving Consumer Goods (FMCG) sector, is seeking a highly diligent and experienced Quality Assurance Manager to oversee quality control and assurance processes at their production facility in **Queenstown, Eastern Cape**. This critical role ensures that all products manufactured meet the highest standards of safety, quality, and regulatory compliance. The successful candidate will lead a team of QA specialists, implement robust quality management systems, and work collaboratively with production and R&D teams to uphold our client's reputation for excellence. This position requires meticulous attention to detail, a strong understanding of FMCG production environments, and a commitment to continuous improvement in quality standards within **Queenstown, Eastern Cape**. You will be a guardian of product integrity and consumer trust.

Key Responsibilities

• Develop, implement, and maintain comprehensive Quality Management Systems (QMS) in line with industry standards (e.g., ISO, HACCP, GMP).
• Oversee all quality control activities throughout the production process, from raw material inspection to finished product release.
• Lead, train, and mentor the Quality Assurance team, ensuring adherence to protocols and best practices.
• Conduct regular internal audits and inspections to identify areas for improvement and ensure compliance.
• Investigate quality deviations, customer complaints, and non-conformances, implementing corrective and preventive actions (CAPA).
• Collaborate with production, R&D, and supply chain teams to integrate quality considerations into all stages of product development and manufacturing.
• Manage all documentation related to quality control, including standard operating procedures (SOPs), batch records, and quality reports.
• Ensure that all products meet relevant national and international regulatory requirements for safety and quality.
• Monitor and analyze quality performance data, reporting key metrics and trends to senior management.
• Stay updated on evolving quality standards, regulations, and technologies within the FMCG industry.

Requirements

• Bachelor's degree in Food Science, Chemistry, Microbiology, Chemical Engineering, or a related scientific field.
• Minimum of 6 years of experience in Quality Assurance or Quality Control roles within the FMCG manufacturing sector.
• Proven experience in implementing and managing QMS, including HACCP, GMP, and ISO certifications.
• Strong understanding of food safety regulations and quality standards.
• Excellent leadership, team management, and communication skills.
• Proficiency in data analysis, root cause analysis, and CAPA implementation.
• Meticulous attention to detail and a commitment to accuracy.
• Ability to work effectively under pressure and manage multiple priorities.
• Experience with audits (internal and external) and regulatory inspections.
• Familiarity with production processes in **Queenstown, Eastern Cape**.

Benefits

• Competitive salary package, commensurate with experience and qualifications.
• Performance-driven bonus incentives.
• Comprehensive medical aid, provident fund, and life assurance benefits.
• Opportunities for professional development and further certifications in quality management.
• A key role in maintaining the high standards of a leading FMCG manufacturer.
• Supportive work environment focused on product safety and excellence in **Queenstown, Eastern Cape**.
• Contribution to a company committed to delivering quality products.